had a suite
Posted Feb 18, 2017
I had a one bed studio suite. The room was just what I needed. But...again I had a suite...one with a stove, sink, refrigerator. There were no utensils (silverware), no dish rags or paper towels. Only the coffee pot and two coffee mugs. No other glasses. I had a suite with regular room amenities. I used the coffee pot the first two days, the third I did not have any new coffee replenished nor had the old coffee from the day before been dumped out/cleaned. Im actually a very neat hotel stayer, put things In the trash, try to keep things neat, so it wasn't because I was a bad guest. Just felt slighted a bit. Otherwise great room.
Comment from Hotel Management
Feb 25, 2017 by mp, Hotel Management
We are sorry to hear about your experience. We will look into what happend with your coffee not getting refilled.