Frustrating stay at this Hotel.
Posted Nov 21, 2016
This property is very nice. That was not my issue. I was traveling on business, and was unable to work productively during my stay. All of the literature says that there is free wifi available at the hotel; there is, only in the public areas, not in the rooms, unless you are an HHonors member. I am an HHonors member, and assumed that I could get free wifi. After being on the phone with customer service (HH) for over an hour, it was revealed that if you book through Expedia, that negates your ability to use HHonors for free wifi. OK, so decided to do some work during dinner at the restaurant in the hotel. Wifi was spotty, and kept kicking me out. I was unable to even check in for my flight the next day. Back in the room I decided I needed to get some work done, so paid for the wifi - that did not help, as I could connect, but could load no websites. It was very frustrating and very unproductive. I will not stay at this property again.