NEEDS UPDATE AND CLEANING!
Posted Oct 3, 2016
I'm used to traveling and hotels. Not going to get starry eyed about a place because the lobby is nice. My review will be an honest review. Double queen bed room. First room, multiple large dark marks and stains on the walls, doors and baseboards. Large stain on carpet. Pulled back bed linens and found mattress pad to have significant dirt pieces on it, hair and stains. Mattress itself had large stains on it also. Pillows have no covers on them between the pillow and pillowcase. Have pictures to prove condition. Front desk very nice, apologized and gave a second room. This room the bed was at least clean and no stains on the carpet. STILL multiple marks and splash stains on the walls, doors and base boards. Three areas of black mold in the tub grout. Bathroom vent absolutely caked with dirt, lint and hair. Towel rack hanging loose one side. Bathroom door frame smeared with I assume makeup. Used wipes to clean bathroom myself and also wipe the phones and remote. Phones left a wipe black with grease and filth off of them. I expected much more from a 4 star hotel! Have stayed in economy chain motels in better shape and cleaner. Very sad. See other reviews similar on other sites about this hotel.
Parking expensive and not included with room rate. Self park inconvenient across a road. Large ramp to closest doors (lighting along it inop), but no button to open HEAVY doors for disabled. Disabled buttons for woman's lobby bathroom inop. Sad, very sad