Ratings based on 283 Verified Reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by MAGAN

Our new hotel in Addison!

Posted Jan 16, 2017 on Hotels
Amazing service! We have drinks in the bar before going to dinner. Great service! They are all extremely personable and professional. We will be staying there again!
4 out of 5
by Tamara

Posted Jan 2, 2017 on Hotels
I love the hotel except they charge for everything. We were told when we checked in that breakfast was complimentary but when we hotness up to go to breakfast they charged us. We alerted the manager but the manager never can to apologize or take care of it. So I will probably never stay there again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 18, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to shops and restaurants

Posted Dec 12, 2016
Couldn't adjust temperature in room so it was stuffy at night
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 15, 2016 on Hotels
5 out of 5
by A verified traveler

Happy with the Service

Posted Nov 7, 2016 on Hotels
It was very comfortable and the room was nice and clean....it was lovely...I had a great stay.
3 out of 5
by A verified traveler

Friendly staff, free shuttle, and comfortable

Posted Nov 3, 2016 on Hotels
Staff was friendly and room was comfortable, although the hotel is quite dated. There is a free shuttle and they will gladly take you anywhere nearby, which was very useful as I didn't have a car. There is free wifi but a bit weak, and the shower was a bit weak as well. No free bottled water, but perhaps this is normal in the US? Breakfast was ok, decent selection but nothing to write home about.
4 out of 5
by A verified traveler

Posted Oct 31, 2016 on Hotels
OK. Service was slow (request to front desk). Other wise OK