It was great, but I requested a handicap accessible room and they either didn't recover it or didn't have it or something along those lines. They tried their best to accommodate but it still would have been nice to know that beforehand.
Comment from Hotel Management
Jun 18, 2016 by GeneralManager, Hotel Management
Thank you very much for reviewing your stay with us, Henry, and we appreciate you choosing our hotel. I'm sorry to see we fell short of expectations, and should you return to the Plano area, we'll hope you give us another chance.