Ratings based on 253 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great customer service with a couple of hiccups

Posted Jan 19, 2017
Pros: proximity to the embassy suites, friendly front desk stqff
Cons: please offer free breakfast
Location: not much to do, but great to be across dr pepper and embassy suites conference center
I wish to have known that there were no shuttle services on 2 of the days of my stay, coincidently they happen to have been on Saturday and Sunday. Maybe there isn't shuttle service on the weekends? The location is prime being right across from the Embassy suites. I really enjoyed the coffee, tea, lemonade that was provided all day in the lobby. The staff is very kind! small yet functioning gym.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston TX

Trip to Dallas

Posted Dec 27, 2016
Pros: Cleanliness and spacious rooms
Cons: I don't think, it was all good.
Location: A big Mall is thereby to spend good time.
It was a nice comfortable stay. The area is nice, lots of hotels in surrounding area that develop a competition.Thanks
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2016 on Hotels
1 out of 5
by A verified traveler from US

Disappointed

Posted Nov 17, 2016
Bed had an indentation dip in the middle. Woke up sore back. Needs to be replaced. I never asked for a handicap room. They insisted.
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Great value for the price. Very comfortable bed, spacious room, and great area.
5 out of 5
by A verified traveler

Posted Oct 3, 2016 on Hotels
Great time
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Sep 2, 2016 on Hotels
Stay was great. Some staff was super friendly and some weren't. Breakfast food quality was great. Dinner - not so much.
4 out of 5
by A verified traveler

Great location - poor internet & phone connection

Posted Aug 17, 2016 on Hotels
The internet and phone signal were horrible! Everything else was wonderful! Thank you!
3 out of 5
by Christopher

This traveler left a rating score only Posted Aug 15, 2016 on Hotels