Ratings based on 354 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Robert

Posted Feb 4, 2017 on Hotels
Comment from Hotel Management
Mar 5, 2017 by General Manager, Hotel Management
Thank you for the 5-star review! I am glad to see you enjoyed your stay with us, and we look forward to welcoming you back in the future.
5 out of 5
by RHETT

Posted Jan 30, 2017 on Hotels
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Thank you for staying with us and for the awesome review! Our team works very hard to ensure our guests enjoy their stay. I will share your feedback with our team, and we look forward to welcoming you back in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 30, 2017
We always stay here when we are in town and love it
Comment from Hotel Management
Feb 5, 2017 by Desiree - Evening Manager, Hotel Management
I'm so glad to hear we are your "go-to" home away from home! It is always a pleasure welcoming our guests back and we look forward to seeing you again!
5 out of 5
by Carl

Posted Jan 15, 2017 on Hotels
Comment from Hotel Management
Mar 5, 2017 by General Manager, Hotel Management
It was a pleasure having you stay with us, and we truly appreciate your feedback.
4 out of 5
by Karthik

Posted Jan 3, 2017 on Hotels
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Thank you for taking the time to share your experience with us. Your feedback will help us as we continually strive to improve our customer service and guest experience.
5 out of 5
by Ginger

Best hotel in the ara

Posted Dec 30, 2016 on Hotels
We always stay here when visiting family in the area. The hotel is very clean, quiet and well located to the airport, shopping, and services. The staff are fantastically friendly and helpful. The fitness facilities are very night and the pool and outdoor space is great. They were even upgrading and renovating when we left. It will be even nicer on our next stay. They only thing it doesn't have is complimentary breakfast, which isn't an issue for me, but might be for others. I do wish their shuttle went the extra 2 miles t the airport, even for a $5 fee. But you can't have it all. I can't imagine a better hotel in the area!
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Ginger, thank you so much for your kind review and great feedback! I will be sure to share your comments with our team and we hope you like our new look. We are going to be renovating everything in our guest rooms - floor to ceiling - everything brand new!
5 out of 5
Recommended
for Other
by A verified traveler from Texas

Nothing to Improve

Posted Dec 30, 2016
Location: Very close (2 blocks) walking distance to grocery, restaurants, and many other shops and services.
My wife need a room with wheelchair access, and rooms with good shower facilities are hard to find. Our one-bedroom suite had a roll-in shower with a shower seat, easy controls and flexible shower head and extension, and good handrails. The room was spotless, the kitchenette with Keurig coffee maker and full refrigerator with freezer was a bonus, and the room was quieter than any room I've had in any hotel in a long time...maybe the quietest EVER. The staff was very accommodating, friendly, and informative. Our reservation was exactly what we had booked, and access to our room via parking was close. We did not use the outdoor facilities, but I will certainly avail myself of them next time we stay here in warmer weather.
Comment from Hotel Management
Jan 1, 2017 by Desiree ~ Evening Manager, Hotel Management
Bob, thank you so much for your feedback! It was a pleasure having you and your wife stay with us and I am glad to hear you found everything to your liking. We definitely look forward to welcoming you back!!
5 out of 5
by A verified traveler

Good safe place to stay.

Posted Nov 27, 2016 on Hotels
The staff was wonderful and the hotel is beautiful. The bed was super hard and it was hard to regulate the room temperature but overall it was a pleasant stay.
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
On behalf of our team here, I would like to thank you for your kind review. I want to assure you that the beds will be replaced in the next few months! I am sure you will enjoy the new ones much better.
5 out of 5
by A verified traveler

Posted Nov 3, 2016 on Hotels
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate us. We appreciate your business and 5 star rating!
5 out of 5
by A verified traveler

Posted Nov 2, 2016 on Hotels
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate us. We appreciate your business and 5 star rating!