Ratings based on 446 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Ballpark territory

Posted May 16, 2017
Staff was excellent, clean room, comfortable beds, and overall just a great experience. Plus there is a free trolley to the ballpark, and if that's too full it's only a $5 uber ride.
Comment from Hotel Management
May 18, 2017 by Brandon, Hotel Management
Thank you for letting us know how your stay was, we appreciate your feedback and are glad to hear that you enjoyed some of our accommodations. We hope next time you visit Arlington that you stay with us. Thank you again.
5 out of 5
by Amy

Convenient and clean.

Posted Apr 17, 2017 on Hotels
Hotel lobby appears very high end. Staff was super friendly. Had a little trouble finding the location since Google Maps takes you to an apartment complex behind the hotel. Hotel sits behind an IHOP.
5 out of 5
by Nancy

Posted Apr 11, 2017 on Hotels
Comment from Hotel Management
Apr 12, 2017 by Elizabeth, Hotel Management
Thank for taking the time to complete our online survey. We're so glad you enjoyed your stay. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2017
Cons: Shorten this review. Big time shorten it
Staff made everything very easy. Shorten this review
Comment from Hotel Management
Apr 12, 2017 by Ashley Crow, Hotel Management
Thank you for taking the time to complete our online survey. We're sorry about the length of the survey. I'll see if I can get it shorten. Also, we're glad that our staff was helpful. We hope to see you again soon!
5 out of 5
by Christina

Posted Apr 5, 2017 on Hotels
I was in town for opening night at Globe Life Park! Convenient location. Hotel was clean and and the room was very comfortable. The staff was friendly! Will definitely stay here again especially at the price I paid!
Comment from Hotel Management
Apr 12, 2017 by Elizabeth, Hotel Management
Thank you for taking the time to complete our online survey. We're so glad that you enjoyed your stay and opening night! We hope to see you again soon for future games!
5 out of 5
by Edith

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017 by Elizabeth, Hotel Management
Thank you for taking the time to complete our online survey. We're so glad you enjoyed your stay. We hope to see you again soon!
4 out of 5
by Holly

AC

Posted Mar 19, 2017 on Hotels
We were in room 206. The air conditioning was bad. It was either hot or cold. No middle of the road and the AC rattled. It was hard to sleep with.
5 out of 5
Recommended
for Everyone
by A verified traveler from Midland Tx.

Great Hotel New Clerk was RUDE!!

Posted Mar 13, 2017
Very nice and clean spacious rooms the only problem the new clerk was so rude!!! However no other complaints they even let us stay till after 10.00 pm in the pool... highly recommend👌🏾
Comment from Hotel Management
Apr 17, 2017 by Ashley Crow- Front Desk Agent, Hotel Management
Thank you for taking the time to complete our online survey. We're so sorry about the rudeness of our employee. We will address this issue as soon as possible. Again, thank you so much for bringing this to our attention. We hope you come back and visit.
3 out of 5
by A verified traveler from Dallas

Nice hotel cheap amenities

Posted Mar 8, 2017
Breakfast ofcourse they charge for it ....lol....most hotels offer it for free. Not this one the bedding and linens are as cheap as the toliet paper and bath products.
Comment from Hotel Management
Apr 17, 2017 by Ashley Crow- Front Desk Agent, Hotel Management
Thank you for taking the time to complete our online survey. We're so sorry that you were not satisfied with your stay. We are a full service hotel, but there are some rates that include breakfast. We are assessing the quality of our linens and will solve this issue soon. Again, thank you for your time, your feedback is always important. We hope to see you again soon.
5 out of 5
by Jenet E

Weekend get-a-way....

Posted Feb 28, 2017 on Hotels
I was impressed with the entire hotel decor - the room, restaurant, lobby, grounds, etc... The exercise room was nice - no broken equipment!.. I would recommend this hotel to friends and family.
Comment from Hotel Management
Apr 17, 2017 by Elizabeth, Hotel Management
Thank you for taking the time to complete our online survey. We're so glad you enjoyed your stay with us! We hope to see you again soon!