Ratings based on 443 Verified Reviews

4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Ballpark territory

Posted May 16, 2017
Staff was excellent, clean room, comfortable beds, and overall just a great experience. Plus there is a free trolley to the ballpark, and if that's too full it's only a $5 uber ride.
Comment from Hotel Management
May 18, 2017 by Brandon, Hotel Management
Thank you for letting us know how your stay was, we appreciate your feedback and are glad to hear that you enjoyed some of our accommodations. We hope next time you visit Arlington that you stay with us. Thank you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2017
Cons: Shorten this review. Big time shorten it
Staff made everything very easy. Shorten this review
Comment from Hotel Management
Apr 12, 2017 by Ashley Crow, Hotel Management
Thank you for taking the time to complete our online survey. We're sorry about the length of the survey. I'll see if I can get it shorten. Also, we're glad that our staff was helpful. We hope to see you again soon!
5 out of 5
by Edith

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Apr 17, 2017 by Elizabeth, Hotel Management
Thank you for taking the time to complete our online survey. We're so glad you enjoyed your stay. We hope to see you again soon!
4 out of 5
by Holly

AC

Posted Mar 19, 2017 on Hotels
We were in room 206. The air conditioning was bad. It was either hot or cold. No middle of the road and the AC rattled. It was hard to sleep with.
5 out of 5
Recommended
for Everyone
by A verified traveler from Midland Tx.

Great Hotel New Clerk was RUDE!!

Posted Mar 13, 2017
Very nice and clean spacious rooms the only problem the new clerk was so rude!!! However no other complaints they even let us stay till after 10.00 pm in the pool... highly recommend👌🏾
Comment from Hotel Management
Apr 17, 2017 by Ashley Crow- Front Desk Agent, Hotel Management
Thank you for taking the time to complete our online survey. We're so sorry about the rudeness of our employee. We will address this issue as soon as possible. Again, thank you so much for bringing this to our attention. We hope you come back and visit.
3 out of 5
by A verified traveler from Dallas

Nice hotel cheap amenities

Posted Mar 8, 2017
Breakfast ofcourse they charge for it ....lol....most hotels offer it for free. Not this one the bedding and linens are as cheap as the toliet paper and bath products.
Comment from Hotel Management
Apr 17, 2017 by Ashley Crow- Front Desk Agent, Hotel Management
Thank you for taking the time to complete our online survey. We're so sorry that you were not satisfied with your stay. We are a full service hotel, but there are some rates that include breakfast. We are assessing the quality of our linens and will solve this issue soon. Again, thank you for your time, your feedback is always important. We hope to see you again soon.
5 out of 5
by Jenet E

Weekend get-a-way....

Posted Feb 28, 2017 on Hotels
I was impressed with the entire hotel decor - the room, restaurant, lobby, grounds, etc... The exercise room was nice - no broken equipment!.. I would recommend this hotel to friends and family.
Comment from Hotel Management
Apr 17, 2017 by Elizabeth, Hotel Management
Thank you for taking the time to complete our online survey. We're so glad you enjoyed your stay with us! We hope to see you again soon!
3 out of 5
by Drew

Not staying here next year

Posted Feb 13, 2017 on Hotels
My girlfriend, I and another couple, booked a room to stay the weekend to attend an event at AT&T Stadium. Check in was quick and easy. The room was clean and comfortable. We were hoping to catch a ride on a shuttle to the stadium, but the hotel had a 3rd party shuttle service that was charging $15 per person to travel less than 2 miles so we drove to the nearest stadium parking lot and saved money. As we were leaving the room to check out on the final day the television located in the elevator corridor over heated and was smoking from the back side. we contacted the front desk and told them what was going on and pulled the tv off the wall and unplugged the power source. The maintenance worker showed up and was very appreciative of our help, but the staff at the desk made no effort to thank us as we checked out.
4 out of 5
by Alexandria

Great for quick trips!

Posted Feb 10, 2017 on Hotels
Love the shuttle! Bar is nice and serves food late. Sheets are not the softest and the beds are average.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toledo, Oh

Just passing through

Posted Jan 26, 2017
After flying into Dallas we stopped to stay here before driving to south Texas for a funeral. The hotel was clean, the staff were friendly, and the breakfast and restaurant staff were awesome! It wasn't cheap but it was well worth the comfort!
Comment from Hotel Management
Jan 27, 2017 by Brandon, Hotel Management
Thank you for taking the time to let us know how your stay was. We are sorry to hear the circumstances of your visit, however we are delighted that you enjoyed your stay with us. We appreciate your time and feedback, I will share your notes with the staff and send them your kudos. We appreciate your time and hope you might visit us next time you come in to Arlington.