Close to Ford Center at the Star, Not the Best Sta
Posted Dec 6, 2016
The hotel was perfectly fine upon entering the lobby. But once in the room it seemed it was an older hotel. The room did have a mini fridge and a microwave that I appreciated but the microwave didn't work properly. The buttons would't clear, you couldn't set a time, etc... That was a bummer for us seeing as how we were coming in at 11:00 PM from an event and brought takeout with us. It really needed to be heated up but trying to get the microwave to work was more frustrating than eating cold food.
The continental breakfast was less than appetizing. The bacon had no taste, the gravy was inedible, and the cheese omelet was disgusting! Also, my daughter wanted oatmeal, which they had, except it needed to be microwaved. There wasn't a microwave in the breakfast room which meant she had to wait to eat it until we got back in our rooms and fought with the broken microwave for ten minutes. Very disappointing!
And last, the hotel was offering a late check out of noon, which was nice. I was in the bathroom getting ready when the maid tried to get in. If she knocked, we didn't hear it. (Again, I was in the bathroom and my family was watching TV) She then proceeds to try and get in anyway, despite the fact that he deadbolt was locked. HELLO! It's not like we could have locked it from the outside. That should have been her clue that people were still in the room, especially since it wasn't quite 9:00 AM! Very rude!