Ratings based on 408 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
82% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great Stay

Posted Sep 23, 2016
Pros: Very Clean. Great breakfast.
Location: Close to the medical district, downtown Dallas and shopping.
Perfect stay at the perfect price. Very well located to most things in Dallas. Rooms were clean and staff very helpful and friendly. We will definitely stay there again!
Comment from Hotel Management
Sep 24, 2016 by gm@holidayinnexpressdallas.com, Hotel Management
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amjad Asaad General Manager
5 out of 5
by Tina from water valley tx

market

Posted Jun 14, 2016 on Hotels
Provided us a shuttle to and from Dallas market!!
Comment from Hotel Management
Jun 19, 2016 by Amjad Asaad, Hotel Management
Dear Tina, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Amjad Asaad General Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 14, 2016 on Hotels
3 out of 5
by michelle from Oklahoma city

Posted Jun 7, 2016 on Hotels
Hotel was noisy. You could hear the highway and horn blowing all night long. Also the staff supplying the breakfast could not keep up so half the food was empty all the time. Hotel itself was good just problems that were put of their control.
Comment from Hotel Management
Jun 15, 2016 by Amjad Asaad, Hotel Management
Dear Michelle, Thank you for staying with us and we do appreciate you taking the time to write us your comments, we love to hear from our guests. I'm sorry that your stay was not up to your satisfaction, we are working hard every day to meet and exceed our guest expectations and we learn every day. We hope that you can give us another chance to serve you. Sincerely, Amjad Asaad General Manager
4 out of 5
by James from Muskogee oklahoma

Good stay!

Posted Jun 1, 2016 on Hotels
Nice stay. Staff friendly and very helpful. Rooms clean. Large flat screen tv. Bad neighborhood. Homeless people hanging around hotel and freeway panhandling. Overall a good stay.
Comment from Hotel Management
by Amjad Asaad, Hotel Management
Dear James, Thank you for taking the time to write us your comments, we do appreciate it and we are glad to hear that your stay was up to your satisfaction. Come back and see us, Sincerely, General Manager
4 out of 5
by Willie

Posted May 31, 2016 on Hotels
Comment from Hotel Management
by Amjad Asaad, Hotel Management
Dear Willie, Thank you for taking the time to write us your comments, we do appreciate it and we are glad to hear that your stay was up to your satisfaction. Come back and see us, Sincerely, General Manager
4 out of 5
by Anshul from India

Posted May 23, 2016 on Hotels
Offered breakfast on arrival and also early check in was very kind of the lady at the reception.
3 out of 5
by Mat from Irving Tx

Holiday Inn Express

Posted May 20, 2016 on Hotels
My stay was ok, the hotel smells musty and was in a bad location, lots of homeless people around bagging for money.
Comment from Hotel Management
Jul 23, 2016 by Amjad Asaad, Hotel Management
Dear Mat, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, General Manager
4 out of 5
by Kimmo

Posted May 17, 2016 on Hotels
Comment from Hotel Management
by Amjad Asaad, Hotel Management
Dear Kimmo, Thank you for taking the time to write us your comments, we do appreciate it and we are glad to hear that your stay was up to your satisfaction. Come back and see us, Sincerely, General Manager
3 out of 5
by A verified traveler from Abilene Texas

Lumpy mattress

Posted May 15, 2016
I have would have expected more for a hundred fifty bucks but since it's close to downtown it's not that bad the TV was good and had a lot of channels but it was kind of plain Jane in the room
Comment from Hotel Management
May 20, 2016 by Amjad Asaad - General Manager, Hotel Management
Dear Marco, Thank you for staying with us at the Holiday Inn Express Dallas Market Center, we do appreciate you taking the time to write us your comments; we love to hear from our guests. Please come back and see us. Sincerely,