Ratings based on 627 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Dallas, TX

Lackluster hotel

Posted Feb 20, 2017
Hotel has multiple maintenance issues. Part of the floor in the hallway is torn up with a sign saying they are doing construction, yet there is absolutely no sign of construction anywhere. Cracks in the grout in the shower, as well as the shower not draining properly. After taking a shower, you end up standing in 2 inches of water. Breakfast was very disappointing. It was basically eggs, sausage, and some sad looking bagels with a toaster that only one side works.
1 out of 5
by A verified traveler from London

Dreadful hotel - don't go near it.

Posted Feb 8, 2017
Pros: Nothing, except my departure
Cons: Everything
A building site, no facilities and overpriced at that.
2 out of 5
by A verified traveler from Ohio

Under Major Renovation

Posted Jan 15, 2017
Pros: The staff and included breakfast
Cons: Give them 3 to 6 months to complete rework, then it should be OK
Location: Good location, Highway our front under major construction as well.
This Hotel is under major renovation. Smoky rooms, dust, debris, pool closed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 22, 2016
Awesome job awesome job clean sweet restful peaceful delightful servitude very clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016
Pros: The room was cozy and comfortable
Cons: The breakfast could use some improvement, need more options and the wifi was slow.
Location: The location is within close distance to nearby attractions and restaurants, not a far drive from Dallas, Addison, etc.
My overall experience was pleasing but I also wasn't in the hotel a lot.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Nov 28, 2016 on Hotels
Room was clean the bed was comfortable, the A/C didn't work very well & the room had a stagnant smell to it. Other than that it was a good stay for the price
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2016 on Hotels
5 out of 5
by A verified traveler

would come back for sure

Posted Nov 20, 2016 on Hotels
was very good
1 out of 5
by A verified traveler from Washington

Don't stay here

Posted Nov 17, 2016
Pros: nothing.
Cons: Level it.
Location: location is fine.
Never have I ever entered a hotel room where i'm staying (on the first night) and found a room in disarray. The bed wasn't made, and in face, the linens were all over the floor as were the pillows. The bathroom wasn't clean. it was a disaster. I called the front desk and they apologized and they did get me another room, but by then, i'd decided my two night stay would be cut into a one night stay. As i cruised around the halls and hotel, i saw unfinished hallway alcoves, wallpaper ripped off the wall, and dirty elevators. Honestly, I would have left that night had i had other accommodations. And for $130/night, it was a rip off. For what it's worth, I found a 5 star hotel the next night for $180/night. an increase of $50 was a small price to pay for cleanliness and a professional appearance. I encourage you not to stay here.