Ratings based on 58 Verified Reviews

4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Richardson, TX

Wedding Night

Posted Jan 20, 2017
The room was in excellent condition and amenities. Was very blessed by the staff; they were flexible with late arrival and late departure (2pm). Well stocked complimentary continental breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hubbard, OH

Nice hotel close to event was in town for.

Posted Jan 9, 2017
Nice staff. Very well trained. Gave good advice on places to eat.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leawood, KS

Highly recommend

Posted Dec 27, 2016
Absolutely pleased with everything at this hotel. Sharp, professional staff at front desk, suite was perfect. Only suggestion is that you need more than one toaster on the breakfast bar... that created a traffic jam and delayed getting breakfast.
Comment from Hotel Management
Jan 9, 2017 by Jennifer Ross, Hotel Management
What great comments! Many thanks for the kudos, Chuck and Patty, and we appreciate you choosing our hotel. I'm glad to see your stay with us was a good one, and it looks like everything met your needs. Thanks again, and we look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tx.

Ok Clean comfortable room good breakfast

Posted Dec 22, 2016
Ok good room clean quite staff always willing to help fast check in and out
Comment from Hotel Management
Jan 9, 2017 by Jennifer Ross, Hotel Management
Many thanks for the feedback, Steve, and we appreciate you choosing our hotel. I'm glad to see you enjoyed a pleasant stay with us, and especially that my team was warm and welcoming. We hope to welcome you back soon - thanks again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Great service

Posted Aug 22, 2016
I was really pleased with their service, hotel was clean, breakfast was great and the staff very kind. We are definitely coming back!
Comment from Hotel Management
Jan 9, 2017 by Jennifer Ross, Hotel Management
Many thanks for the kind words, Vanessa, and we appreciate you choosing our hotel. I'm glad to see your stay with us was a pleasant one, and we hope to welcome you back soon!
5 out of 5
Recommended
for Families
by A verified traveler from Dallas

Excellent hotel in Richardson

Posted Aug 21, 2016
Pros: The rooms were spacious, food was delicious and the staff was outstanding.
Location: It's near Firewheel Mall and close to many restaurants.
We stayed at the Homewood for 12 days with our 4 children while our home was under repair from a storm. Beforehand, we (the parents) were pretty nervous about spending 12 days in a hotel with 4 little kids. All that to say, we had an EXCELLENT stay at this hotel. We had the 2 bedroom suite and it was spacious and very clean. Breakfast each morning was delicious and the happy hour food on Mon-Thursday was plenty for dinner. The staff was outstanding and the day of checkout our kids wanted to find and thank the staff members that we had become used to seeing each day. We had to extend an extra day as the repairs were not quite done and the manager made that happen with ease and we didn't have to switch rooms. Going forward we will look for Homewood Suites whenever we travel as a family.
Comment from Hotel Management
Jan 9, 2017 by Jennifer Ross, Hotel Management
Many thanks for the great comments, AggieGal, and we all appreciate you choosing our hotel. I'm glad to see that, overall, your stay with us was a pleasant one, and it look like everything met your needs. I've forwarded your comments to my team, as I know everyone will enjoy reading them. Thanks again, and we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from plano ,texas

good location..helpful and friendly staff...

Posted Jul 28, 2016
easy check on process.,,free drinks and meal for dinner and breakfast..wow .LOVE our stay
Comment from Hotel Management
Jul 29, 2016 by Jennifer Ross, Hotel Management
So glad to see you enjoyed your stay with us, Diana, and we appreciate you choosing our hotel. We hope to welcome you back soon!
2 out of 5
by A verified traveler

Posted Jul 1, 2016
Front desk receptionist was rude and unprofessional .my credit card get charged extra 2 days after I checked out for the charges I still did not know why.
Comment from Hotel Management
Nov 13, 2016 by Jennifer Ross, Hotel Management
Thank you for your feedback, and we appreciate you choosing our hotel. I am very sorry to see we fell short of expectations, and apologize for any inconvenience. We will use your feedback to improve our overall experience, and appreciate you bringing your concerns to our attention.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Nice!

Posted Feb 12, 2016
Loves this hotel. In town for daughters VB tournament. We will be back!
Comment from Hotel Management
Feb 16, 2016 by Jennifer Ross, Hotel Management
Many thanks for the great review, Jodi, and we hope your daughter's volleyball tournament was also a success! Glad to see you enjoyed your stay with us; we hope to welcome you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Queens, New York

Good

Posted Aug 26, 2015
The buffet breakfast was excellent. The TVs needs to be replaced, I had to call for help to make them work. I did not come to watch TV but i needed it to work at least when needed. The rooms were cleaned daily so it was great. For me, the rooms was too small for the price. Nearby gas station, 7-11, McDonald's and burger king.
Comment from Hotel Management
Sep 14, 2015 by Jennifer Ross, Hotel Management
Thank you very much for the review, Victoria, and we appreciate you choosing our hotel. I'm glad to see that overall, your stay with us was a good one, although I am sorry to see there were some issues with your suite's TV. I'm glad my staff was able to get it working properly. Thanks again, and we hope to welcome you back soon!