Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Easy access hotel

Posted Jul 6, 2015
I was concern about not staying Downtown or Uptown areas, but really don't need it This hotel has a good location to get anywhere, if you have your car Cons It was 4th of July weekend and they just have 1 girl at the front desk, in any case she was fast checking in but let on hold some more people The elevator was dirty most of the time It's pet friendly, it's an issue if you don't like dogs around like me I don't like getting into and elevator with dog smell Breakfast was OK
Comment from Hotel Management
Jul 8, 2015 by Elgin, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Regards, Elgin Daniels General Manager
4 out of 5
Recommended
for Families
by archie from Oklahome

Posted Jun 3, 2015 on Hotels
Enjoyed stay room very clean
Comment from Hotel Management
Jun 8, 2015 by Wendy, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area. Regards, Elgin Daniels General Manager
5 out of 5
Recommended
for Couples
by Krystal from Houston

Home away from home

Posted Jun 2, 2015 on Hotels
An absolute dream hotel! Friendly staff, helpful and knowledgeable. Will absolutely stay here again!!!
Comment from Hotel Management
Jun 8, 2015 by Wendy, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area. Regards, Elgin Daniels General Manager
Comment from Hotel Management
Jun 8, 2015 by Wendy, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area. Regards, Elgin Daniels General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from La Porte, Tx

Nice hotel but beware elevator noises

Posted Jun 2, 2015
First room they put us in was next to the elevator, couldn't stop hearing the noises from it all night. Next day after telling them, they moved us to another room, and that solved that problem. When you stay, ask for a room away from the elevator! Also, the food at breakfast wasn't that great but they had a good selection to choose from. Bed wasn't that comfortable. Overall a great stay & will consider them in the future.
Comment from Hotel Management
Jun 8, 2015 by Elgin, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area. Regards, Elgin Daniels General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Posted May 31, 2015 on Hotels
Comment from Hotel Management
Jun 8, 2015 by Wendy, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area. Regards, Elgin Daniels General Manager
Comment from Hotel Management
Jun 8, 2015 by Wendy, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area. Regards, Elgin Daniels General Manager
5 out of 5
Recommended
for Couples
by Hiking from Houston

Good experience!

Posted May 31, 2015 on Hotels
Very clean and comfortable! excellent!
4 out of 5
Recommended
for Couples
by Steve

Posted May 27, 2015 on Hotels
Comment from Hotel Management
Jun 8, 2015 by Wendy, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area. Regards, Elgin Daniels General Manager
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted May 25, 2015 on Hotels
Comment from Hotel Management
Jun 8, 2015 by Wendy, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area. Regards, Elgin Daniels General Manager
Comment from Hotel Management
Jun 8, 2015 by Wendy, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area. Regards, Elgin Daniels General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 22, 2015 on Hotels
Comment from Hotel Management
Jun 8, 2015 by Wendy, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area. Regards, Elgin Daniels General Manager
Comment from Hotel Management
Jun 8, 2015 by Wendy, Hotel Management
Thank you for staying with us and taking the time to complete the guest survey for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area. Regards, Elgin Daniels General Manager
5 out of 5
Recommended
for Couples
by carol from Dallas

Love it

Posted Apr 27, 2015 on Hotels
It was wonderful
Comment from Hotel Management
Apr 30, 2015 by Wendy, Hotel Management
Thank you for staying with us and taking the time to complete the guest review for our hotel. We strive to provide exceptional service and quality to each and every guest. Your ratings of the products and quality of service we offer are paramount to us and your feedback allows us to improve and maintain the best level of service possible for our guests. Please afford us the opportunity to serve you again the next time you are in the area.