Ratings based on 321 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown

Posted Mar 21, 2017
Pros: pricing, courteous staff.
Cons: make sure that the customers are not double charged if they booked the hotel online through Expedia or etc. I was charged by Expedia and by the hotel
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Comment from Hotel Management
Mar 29, 2017 by R. Luque, Hotel Management
Dear Guest, Thank you for choosing our hotel during your visit to Dallas and we are glad you enjoyed it! I am sorry about the billing issue and I hope we resolved that for you. We hope to see you back soon! Sincerely, Rafael Luque General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Great breakfast and close to the interstate!

Posted Mar 21, 2017
Pros: Great breakfast and helpful, friendly staff
Location: Puppet show at the Hilton and Mideval Times
We needed an early check-in and the staff was awesome in quickly helping us.
Comment from Hotel Management
Mar 29, 2017 by R. Luque, Hotel Management
Dear Jazzy, Thank you so much for such wonderful words! We are so glad you enjoyed your stay and that our staff was able to accommodate your requests. I'm glad the location worked out for your planed activities and we invite you to come back and stay with us again! Sincerely, Rafael Luque General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio

Excellent hotel and location close to downtown D

Posted Mar 18, 2017
Pros: Room was spacious and excellent for a family of 5.
Cons: Bathrooms could use some TLC. They need re-caulking and one of the bathtubs had a small rusty crack that could be fixed with porcelain paint.
Location: Very close to downtown, close to the Perot Museum of Science, Aquarium, Zoo, and everything downtown has to offer.
Great location; close to Love Field and only 1.5 miles from downtown. Room was spacious, breakfast was excellent, plenty of food and good variety. Afternoon social was good, not meant to be dinner, but a good snack.
Comment from Hotel Management
Mar 20, 2017 by R. Luque, Hotel Management
Dear EAF, Thank you so much for such an insightful review. We truly appreciate you taking the time in providing us your feedback as it will allow us to improve the areas that need attention and praise the ones we are excelling on. Thank you so much and we hope to see you back! Regards, Rafael Luque General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Good stay for work

Posted Mar 17, 2017
Was here for a convention. Location was good to get in and out of the convention area. Price was great for that time.
Comment from Hotel Management
Mar 17, 2017 by R. Luque, Hotel Management
Dear Terrence, Thank you so much for sharing you experience and for letting us know about your stay. I am glad you enjoyed our hotel and its convenient location. We hope, that if your travels bring you back to Dallas, you'll stay with us again! Sincerely, Rafael Luque General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from AU

Lovely hotel

Posted Mar 13, 2017
Great large spacious room, lovely kitchenette. Nice bathroom modern decor.
Comment from Hotel Management
Mar 14, 2017 by R. Luque, Hotel Management
Dear Gemma, Thank you for your feedback and such lovely words. We are glad you truly enjoyed your stay and we hope to see you back! Sincerely, Rafael Luque General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location right off of 35.

Posted Dec 30, 2016
Pros: Location, room size, cleanliness. The breakfast and evening social food is great quality.
Location: This hotel I close to downtown Dallas and the Highland Park area with great shopping and dining opportunities.
The hotel suites are roomy, with a door to close off the bedroom if necessary. All of the staff I have met are kind, thoughtful and helpful.
Comment from Hotel Management
Jan 5, 2017 by R. Luque, Hotel Management
Dear Guest, Thank you so much for your awesome feedback! I am happy to know you enjoyed every aspect of our hotel and we invite you to come back and stay with us again! Sincerely, Rafael Luque General Manager
5 out of 5
by Carlton

Posted Dec 24, 2016 on Hotels
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Carlton, Thank you for your rating and for staying with us! We hope you enjoyed Dallas and hope to see you back in the near future. Regards, Rafael Luque General Manager
5 out of 5
by Anita

Great hotel!

Posted Dec 23, 2016 on Hotels
We enjoyed our stay here! Room was very comfortable. Especially loved the breakfast & social hour in the evening!
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Anita, Thank you for such a rating (5 Stars!!! Whoop whoop) and for letting other travelers about our amenities. We hope to see you back soon! Regards, Rafael Luque General Manager
5 out of 5
by A verified traveler

Posted Dec 20, 2016 on Hotels
Enjoyed our stay
Comment from Hotel Management
Jan 5, 2017 by General Manager, Hotel Management
Dear Traveler, Thank you so much for the 5 Stars!!! We sure hope you enjoyed your stay with us and we invite you to come back an see us! Sincerely, Rafael Luque General Manager
5 out of 5
by A verified traveler

AZ Traveler

Posted Dec 14, 2016 on Hotels
Clean and comfortable hotel. Enjoy the separate bed room.