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Reviews of Howard Johnson by Wyndham Grand Prairie Near Lone Star Park

2 out of 5
Howard Johnson by Wyndham Grand Prairie Near Lone Star Park
1114 E Main Street, Grand Prairie, TX

Reviews

5.2
Rating 10 - Excellent. 107 out of 962 reviews" "
Rating 8 - Good. 165 out of 962 reviews" "
Rating 6 - Okay. 195 out of 962 reviews" "
Rating 4 - Poor. 199 out of 962 reviews" "
Rating 2 - Terrible. 296 out of 962 reviews" "

5.4/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Rosa

Disliked: Cleanliness, property conditions & facilities
The rooms wasnt clean there was bars of soap still in shower from the people staying before me . Spider webs everywhere floor wasn't cleaned a hole in the wall and more I will never go back there and stay
Stayed 1 night in Apr 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno, comodo y accesible a todo
Stayed 5 nights in Apr 2024

2/10 Terrible

Lupe

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
nothing I liked, nothing unique BUT I booked this reservation through Expedia it was affordable to me and close to the race track is why we stayed at this hotel. This place seems like an OLD HOTEL the bathub has its rusty scratches in it, towel rack gave up on holding only 2 towels, shower curtain is nasty and dirty, the floor not so clean I saw a dead little thingy looked like a roach or something similar by the front door, the AC has its own deformed face, the ironing board doesn't have a cover, and there was no iron(I needed it) so basically if you need an affordable place then go here if you're all about that spot and clean and worry about getting bit by whatever bed bug siblings that bit my ankle, then I suggest you take your beautiness somehere else and spend a fortune there.
Stayed 2 nights in Apr 2024

2/10 Terrible

Crystal

Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
All night all I heard was critters in the wall. They whined and whined so I'm assuming something had babies. I've never been so annoyed.They did nothing. The rooms are just dirty. I don't understand why some hotels are scared to clean the bathroom!!! Then hire someone who will! It had holes in the walls. Bathtub/shower was nasty. Moldy and rusty It's like clean up your hotel as you would if you were staying in it yourself. It's like some of these owners never set foot in the rooms like they're scared. DONT OWN A HOTEL THEN! There's other business to run! I have stayed in a lot of 1-2 star hotels and this I think took the prize for the worst. I had one tiny dingy towel in the bathroom. No other towels at all. Nothing else, no hand soap nothing special. If you stay here my suggestion would be don't take things inside. I also noticed bed bug droppings on the shower curtain. Not just a couple but a lot. I didnt know bed bugs chill in the shower.Gross place! I couldn't wait to go. You got that lobby looking good, but not the rooms!
Stayed 1 night in Mar 2024

4/10 Poor

Jagadeesh

Traveled with group, Business traveler
Disliked: Staff & service, property conditions & facilities
Rest rooms are not clean and taps are not working properly.
Stayed 1 night in Mar 2024

4/10 Poor

David

Room was clean-ish, no toilet paper in the bathroom, after checking in an employee walked into our room without even knocking claiming someone called and asked how to turn on the tv from our room, then lingered at the door after we told him that never happened
Stayed 1 night in Mar 2024

6/10 Okay

Patsy

Traveled with pets
Disliked: Property conditions & facilities
No towels shampoo conditioner body wash no way to get ice freezer needed defrosting pillows flat couldnt get a cup of coffee and carry to your room should of had coffee n maker and cream surgar in each room
Stayed 2 nights in Mar 2024

2/10 Terrible

Manuela

Disliked: Cleanliness
Stayed 1 night in Mar 2024

2/10 Terrible

Eric

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service skills upon arrival, didn’t make me feel welcome. The parking lot had sketchy people loitering, and the room was run down. The front Hojo photo doesn’t represent the location. It was so bad we wasted the $100 rate and paid $200 elsewhere so our family felt safe.
Stayed 1 night in Mar 2024

4/10 Poor

Jose Maria

Disliked: Cleanliness, amenities
Toilet is loose, they forgot to put the towels, sheets where not clean (had stains) & shower need a deeper cleaning.
Stayed 1 night in Feb 2024

10/10 Excellent

Sherry

Stayed 1 night in Feb 2024

6/10 Okay

Gelmin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not your best option, for around $75US, i was expecting to get something decent. No WIFI, no towels, squeaky annoying floor noises from upstairs when walking, there was a guest next door snoring worse than a lion roaring, when people flush the toilet you hear the flow as if a shower coming over you. Jus imagine "other activities" taking place. A good sweeping and cleaning in the breakfast area would do well, offer milk for cereal, open those drawers get rid of all the debris including cockaroch eggs...the guy at front desk is just chilling watching videos...anyway
Stayed 1 night in Feb 2024

8/10 Good

Laurie A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I like it cuz the manager was really nice and he told us he'd have the Red room ready and 30 minutes around 1:00 but I didn't get in the room until 3:00 but besides that everything was great!
Stayed 1 night in Feb 2024

2/10 Terrible

Tashay

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst room ever I got my money back! Dirty nasty everything people actually living there
Stayed 1 night in Feb 2024

2/10 Terrible

Roberto

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are in very bad shape,( not as showing in the pictures ) - The breakfast very limited food- every morning I have to ask for the milk,( for my coffee ) and at the last day the Milk was expired( bad ).
Stayed 3 nights in Jan 2024

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
Stayed 1 night in Jan 2024

2/10 Terrible

Shante

Disliked: Staff & service
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
Don’t Waste Your Money There
The eating area , waffle grill was dirty& the syrup picture had syrup dripping down as sides& we finally had to screw the top open &the inside of the lid was all caked up. Other people came in & said they would go somewhere else & we went somewhere else to eat. One man said he had roaches in his room & his tv & shower didn’t work & he was looking for another hotel. We only stayed 1 night, Tjey had 1 towels &1 wash cloth for 2 guests. We had to ask for more. We will never go back. The outside had trash around the perimeter.
Stayed 1 night in Dec 2023

2/10 Terrible

DETRIA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I need a total refund. I didn’t stay at the hotel. When I got there the front desk attendant was rude and very unprofessional. I asked to run my card as a credit and he insisted that I put in my PIN code and asked if I had cash. When I didn’t want to put in my pin he would not hand me my ID or credit card to me in my hand when I stuck my hand out it places it on the desk. They proceeded to tell me that no guest of mine are allowed on there property and all guest of mine would have to be met away from the property. When we got to the room there was trash on the sidewalk. When we entered our room if smelled of urine and mothballs. The carpet was dirty and stained. The bed spread was damaged with holes and stained. The walls had chipped paint. I would like a FULL REFUND!
Stayed 1 night in Dec 2023

8/10 Good

Karon

Stayed 1 night in Dec 2023

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023

4/10 Poor

Dorene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor
Room was not ready at 3:00p.m I arrived at 4:00 pm. Breakfast area was not clean. Ice machine did not work. I will not return.
Stayed 1 night in Dec 2023

4/10 Poor

Manuel

Traveled with partner
Disliked: Cleanliness, amenities
Need to put some money into upgrading the place
Stayed 2 nights in Nov 2023

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
2-Night Stay Okay
Plumbing in room # 105 poor: shower very low pressure, difficult to set temperature, and valve controlling tub/shower non-functioning. Outside ice machine only functioned when plugged in, and no ice bucket provided. Staff were very courteous and the room was very clean.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
It really was a pretty decent stay. Staff was friendly and very accommodating. The pool definitely needs cleaned. Very convenient for the Cowboys stadium :)
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Internet pix more spectacular than reality.
Upkeep/maintenance/repairs very shoddy. Breakfast, even by free hotel standards, very sparse and lacking. Waffles but the butter was frozen? Apples. Miniature sweet rolls (slightly larger than a quarter) Dry cereal that will remain dry because there was no milk. Oatmeal packets but no hot water (or even cold water to heat in the microwave) and coffee.
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay somewhere else
The check in was pleasant but once we got into the room. We was only given 1 room key. The room looked like it was never cleaned. There was hair all in and on the bathroom tub and floor and on the sink. There was stains all on the wall. The toilet was not clean. There was a guy walking around the hotel parking lot on his phone all night definitely uncomfortable feeling for 2 girls. Definitely would not recommend this place and not for $100. More like $39.99 feel. Trying to add photos of room but its not working
Stayed 1 night in Nov 2023

6/10 Okay

PERPETUA

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Staff & service
The room was dusty. Bed linens looking old. Bath tub was blocked.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Room comfort
Appointment
Stayed 1 night in Oct 2023

4/10 Poor

Jackie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The lock on the doors didn’t work
Stayed 1 night in Oct 2023

4/10 Poor

Martha

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Jose

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nasty and old
Stayed 2 nights in Sep 2023

2/10 Terrible

Suzanne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOO DISGUSTING TO STAY, ALTHOUGH WE HAD TO PAY
We came in from out of town to attend my mom's funeral. It was so disgusting we could not stay. The picture on your website has been doctored. This is deceptive to portray the hotel as neat and orderly only to find out it is not fit to stay in. I will not likely book on your site again. There was no way to give a 24 hour cancellation notification because I had no idea it was disgusting until I arrived. Now we are out over $200 with no recourse.
Stayed 3 nights in Sep 2023

4/10 Poor

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last resort
Place does not look like it does in the photos, old photos I guess. Very disappointing. Bugs in the room, located in a sketchy part of town, pool was unserviceable and full of algae, room door didn't close properly, back of the door looked like it had been kicked a bunch of times, bathroom was in a very sad state of repair, phone didn't work, 30" TV had bad areas of the screen, "breakfast" left something to be desired, no coffee in the room, towels were stained. I would avoid if possible. Spend a little more, you won't regret it.
Stayed 3 nights in Sep 2023

6/10 Okay

Lakisha

Stayed 1 night in Sep 2023

2/10 Terrible

Amber

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets were stained, the rooms were dirty, the pool was green and that is why i booked this property over one down the road because my family wanted to use the piil. Very disappointing.
Stayed 1 night in Sep 2023

2/10 Terrible

Lucinda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt unsafe
Red splatter on walls next to mirror. Door would not lock. Bolt was not level so we couldn't use that either. Felt very unsafe. I wish i had take pictures.
Stayed 1 night in Sep 2023

2/10 Terrible

helen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing great about this hotel. Pool was dirty and unable to use. Slept with are clothing on also with keeping shoes because floor extremely dirty.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Not for family vacation
Not a place for family. Mattress was hards. Does not look like picture. Room was clean.
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hair everywhere!
Stay away. Find somewhere else. There was hair embedded in the towels, in the bed, on the floor, in the shower. The safe was broken. The smoke alarm was disconnected. The sheets were dirty.
Not so "safe"
No fire alarm
Hair
Hair
Stayed 2 nights in Aug 2023

2/10 Terrible

Mandi

Stayed 1 night in Aug 2023

4/10 Poor

Lance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t stay longer than 2 hrs. Rooms were filthy even after switching rooms. Lights barely worked, the door on the second room didn’t lock at all even after the employee came and looked himself. Said the only two rooms he had were the two we were in. He was super friendly and accommodating but then after being told we wouldn’t be charged I ended up getting charged anyway for my full 2 day stay. Called them back and spoke to someone else and he was very rude and I’ve yet to receive a refund
Stayed 2 nights in Aug 2023

6/10 Okay

michael

Liked: Staff & service
Disliked: Cleanliness
Alright stay
For the price($130 for 2 days)you get what you pay for. Just would think a clean room and bathroom is the bare minimum
Stayed 2 nights in Aug 2023

6/10 Okay

ERIKA

Traveled with partner
Disliked: Staff & service, property conditions & facilities
THE POOL WAS CLOSE IT WAS SO HOT THAT DAY WANTED TO GET IN POOL ...THE CURTENS FROM THE SHOWER HAVE MOLD ON IT AND THE DOOR AR SO DIRTY ,PEOPLE IN THE RECEPTION WERE SO RUDE LIKE IF THERE GIVING ME A FREE ROOM IM PAYING FOR IT IS UR JOB TO BE NICES OR DONT GO TO WORK
Stayed 1 night in Aug 2023

2/10 Terrible

Josefina

Disliked: Cleanliness, property conditions & facilities
Def. not worth the price. They need to clean there rooms before checking anyone in.
Stayed 1 night in Jul 2023

4/10 Poor

Jalisa

Disliked: Cleanliness, property conditions & facilities
Baby.. you just need to go ahead and book some where else towels and bed linen were dirty. Shower wall was dirty. Shower head was crusty. Sketchy people outside the rooms all times of night. Pool closed I’m assuming for lack of cleanliness. Overall.. never again!
Stayed 3 nights in Jul 2023

2/10 Terrible

ronnie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst I have every seen
Stayed 1 night in Jul 2023

6/10 Okay

Fred Robinson

Business traveler
Disliked: Staff & service
They didnt clean my room
Stayed 2 nights in Jul 2023

2/10 Terrible

Gloria

Traveled with family
As soon as we got there inside the lobby smelled like mold, when we got in the room, one of the beds didn’t have sheets, the floor was filthy and you can definitely tell they forgot to clean the restroom. There was urine in the toilet like if someone didn’t flush it. The shower had hair and was dark from mold . Horrible experience . Don’t recommend it . Doesn’t look nothing like the pictures they posted !!
Stayed 2 nights in Jul 2023