The hotel was overall nice and very spacious. I liked how large our room was. However the couch in our room was very dusty... we didn't sit on it and didn't put anything on it. And our fan was incredibly loud... We had to hit it every few hours to get it to quiet down... we lost sleep.
The bed and bathroom were clean.
We were awaken before 6:45am the next morning by an emergency drill and had to evacuate the building... again, not much sleep.
However we did like the fact that the staff was willing to let us check out later than usual.
Comment from Hotel Management
Mar 27, 2017 by Sandra T, Hotel Management
On behalf of the entire team I would like to personally apologize for the alarm, it was unexpected incident. We apologize for the inconvenience it caused, although it is not a standard of our hotel here is no excuse for it.
Thank you for your feedback and for taking the time to post your comments. As a management team, we take all comments seriously and share them with our team. I would like to also apologize for the problems that you experienced with your stay in regards to your room. I am looking into where we fell short in this area so that we can come up with a solution to keep this from happening in the future. Again, thank you so much for the comments, because it help us in our ongoing efforts to improve our service.
Have a wonderful day!