This cannot be a Hyatt. The carpets smell of marijuana (skunky smell), stained and dirty. Coffee machine is broken. The bathroom drain doesn't work. When we arrived, check-in staff had earphones on, didn't care about customers (granted it was 2 am, so probably not "A" staff). On the 2nd night, called front desk that room 605 has marijuana smoke coming out of it and the entire hallway and our room is full of pot smoke and loud noise. The front desk did not care. One of the worst experiences ever. Wouldn't give this hotel 1 star.