Ratings based on 942 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Tx

Posted Aug 14, 2016
Great place!! Had a wonderful view of Gaylord Texan and lake.
4 out of 5
by A verified traveler from Orange

Very close to Grapevine Mills

Posted Aug 2, 2016
Pros: The host was very nice.
Cons: The air conditioner on the 6th floor was loud at night.
Location: Very close to Grapevine Mills and place to eat.
The location and the people as well places to eat and shop.
5 out of 5
by A verified traveler from Iowa

My experience was wonderful!

Posted Jul 6, 2016
Pros: The friendly staff!
Cons: I could not find one thing that could be impoved.
Location: With it close to the airport, is a big plus for travelers.
Our plane got in late, because of a storm, so our connecting flight had gotten canceled. We booked a room, when we had gotten there, they offered us toothbrushes, paste combs because our luggage was locked in a storage room at the airport. Then they gave us a shuttle ride to get something to eat, came back for us after we were finished eating. In the morning they had a delicious breakfast, after that we hopped in the shuttle back to the airport. I am extremely happy with our stay. I will book another room if we are back in the area to visit.
3 out of 5
by A verified traveler

A decent hotel

Posted Jun 28, 2016
I spent 2 consecutive week at the hotel. The high point was the friendly staff. The hotel itself was clean and comfortable.
3 out of 5
by A verified traveler from el paso

Centercity

Posted Jun 3, 2016
Bathroom needs to be more roomy it's too small also everything is cluttered from bar area to check in desk, to coffee shop also breakfast are not big at all... more staff would be nice 1 staff member doing everything.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 28, 2016 on Hotels
3 out of 5
by Brad

This traveler left a rating score only Posted May 23, 2016 on Hotels
4 out of 5
by Timothy

This traveler left a rating score only Posted May 21, 2016 on Hotels
5 out of 5
by Linda from Terrell, Texas

Great stay!

Posted May 15, 2016 on Hotels
Great hotel, we enjoyed our stay!
4 out of 5
by Ronald from Grenada, MS

Family trip

Posted May 9, 2016 on Hotels
Breakfast was great. Bed was comfortable. Room was great. Would stay here again.