Ratings based on 2,412 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2017
This was a Good hotel. It was very Nice, clean, roomie, and affordable. The children all enjoyed watching television and the comfort of the couch
Comment from Hotel Management
Mar 20, 2017 by Jason Allan, Hotel Management
Thank you for taking the time to write a review on the Hyatt Place Dallas / North Arlington / Grand Prairie. As you may have noticed our hotel recently went through a major renovation and we are glad you could stay in our new hotel. We look forward to welcoming you back to the hotel in the future. Sincerely, Jason Allan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great Hotel Convenient to DFW Airport

Posted Feb 14, 2017
I had a great stay here. It was easy to get onto the main drag and so close to DFW Airport. It made my trip when I realized I could watch the sunrise over the Dallas skyline from my hotel room.
Comment from Hotel Management
Feb 16, 2017 by Jason Allan, Hotel Management
Thank you for taking the time to write a review on the Hyatt Place Dallas / North Arlington / Grand Prairie. I am glad you enjoyed your stay. In addition to the Dallas Skyline we also have rooms that looks at AT&T Stadium, Six Flags and Globe Life Stadium. We look forward to welcome you back to the hotel in the future Sincerely, Jason Allan General Manager
3 out of 5
by A verified traveler from Texas

Fabulous Football

Posted Jan 21, 2017
We asked to be assigned a room and denied. Bathtub was dirty and dingy. Water would not drain and required a maintenance person to unclog.
Comment from Hotel Management
Jan 31, 2017 by Jason Allan, Hotel Management
Thank you for taking the time to rate the Hyatt Place Dallas / N. Arlington / Grand Prairie. Our hotel and team takes pride in offering exceptional customer service and improving on it daily. We hope to welcome you back to the hotel in the future. Sincerely, Jason Allan General Manager
2 out of 5
by A verified traveler

Close to AT&T stadium

Posted Jan 17, 2017
Location: AT&T Stadium, Ripley's Believe it Or Not, Pockets (pool hall), about 20 mins drive to downtown Dallas, and 15 mins from Barcadia
Hotel was currently under renovation. Night staff was very accommodating and helpful. Our first night we requested a different room on a different floor, since it was on the first floor and had a huge window by the bed. The evening staff was nice and accommodated us with our request but we had to switch to a different room for the rest of our stay. When we switched rooms the next day, the door was unsecured and the key card had low battery. We waited for maintenance for about 20 mins. The following day before leaving we asked our front desk if we could get our room serviced, they stated yes, we will let housekeeping know. When we came back to the hotel that night, we walked into a room that had not been touched by the housekeeping staff. We called down to the front desk and asked that it be serviced that next day. When we came back later that day, our room was half serviced. Dishes from the day before had not been removed and kleenx had not been replaced. Towels were also not replaced, since they were still being cleaned, but a note to let us know would have been nice. Staff did try to apologize with drink vouchers.
Comment from Hotel Management
Feb 16, 2017 by Jason Allan, Hotel Management
Thank you for taking the time to write a review on the Hyatt Place Dallas North Arlington / Grand Prairie. I apologize you had some issues with you stay. I have shared your comments with housekeeping as service is our number one priority. We hope to welcome you back to the hotel in the future. Sincerely, Jason Allan General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to stay for game. Staff needs to clean

Posted Jan 17, 2017
Nice hotel. However staff needs to clean the front area. There was much rain that evening and water was everywhere.
Comment from Hotel Management
Jan 31, 2017 by Jason Allan, Hotel Management
Thank you for taking the time to rate the Hyatt Place Dallas / N. Arlington / Grand Prairie. Our hotel and team takes pride in offering exceptional customer service and improving on it daily. We hope to welcome you back to the hotel in the future. Sincerely, Jason Allan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chattanooga, TN

Excellent!!

Posted Jan 10, 2017
My family and I took a chance by staying here. No regrets. The hotel staff was courteous and helpful. They were attentive and accommodating. The room was in great condition. The breakfast was a notch above the common "complimentary breakfast". If we are ever in Dallas again, we will stay here.
Comment from Hotel Management
Jan 31, 2017 by Jason Allan, Hotel Management
Thank you for taking the time to rate the Hyatt Place Dallas / N. Arlington / Grand Prairie. Our hotel and team takes pride in offering exceptional customer service and improving on it daily. We hope to welcome you back to the hotel in the future. Sincerely, Jason Allan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Arlington, Tx

Nice and friendly. ..very clean

Posted Jan 2, 2017
Friendly and great service. Great continental breakfast! Very clean!
Comment from Hotel Management
Jan 31, 2017 by Jason Allan , Hotel Management
Thank you for taking the time to rate the Hyatt Place Dallas / N. Arlington / Grand Prairie. Our hotel and team takes pride in offering exceptional customer service and improving on it daily. We hope to welcome you back to the hotel in the future. Sincerely, Jason Allan General Manager
5 out of 5
Recommended
for Families
by A verified traveler from TX

They took great care of my mom!

Posted Dec 28, 2016
Pros: Close to my home.
Cons: It's a work in process can't wait to see what it looks like after remodel
Location: convenient
My 80+ mom can't do stairs and I booked this room so that she could spend Christmas with us in the DFW area. The hotel staff went out of their way to make sure that she got breakfast from the buffet delivered to her. Thank you for your caring and concern!
Comment from Hotel Management
Jan 31, 2017 by Jason Allan, Hotel Management
Thank you for taking the time to rate the Hyatt Place Dallas / N. Arlington / Grand Prairie. Our hotel and team takes pride in offering exceptional customer service and improving on it daily. We hope to welcome you back to the hotel in the future. Sincerely, Jason Allan General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from L

Great location!

Posted Dec 24, 2016
Great location minutes from AT&T Stadium and Six Flags
Comment from Hotel Management
Feb 2, 2017 by Jason Allan, Hotel Management
Thank you for taking the time to rate the Hyatt Place Dallas / N. Arlington / Grand Prairie. Our hotel and team takes pride in offering exceptional customer service and improving on it daily. We hope to welcome you back to the hotel in the future. Sincerely, Jason Allan General Manager
5 out of 5
by A verified traveler

Clean, Comfortable and Convenient

Posted Dec 24, 2016 on Hotels
We stayed here while watching the Texas state high school football playoffs. The room was comfortable and clean, and was a nice distance from the stadium. It was quiet, except for the day while the lobby was under construction. That was the only drawback of the entire experience (and it was minor). I would recommend this hotel to anyone who is staying in the area.
Comment from Hotel Management
Jan 31, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate the Hyatt Place Dallas / N. Arlington / Grand Prairie. The hotel recently completed an entire redecoration and makeover of the hotel equipped with new beds, carpet, vinyl, wallpaper and furniture. We hope to welcome you back to the hotel in the future. Sincerely, Jason Allan General Manager