Ratings based on 1,196 Verified Reviews

4.3 out of 5
82% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Nice hotel with a great location

Posted Feb 20, 2017
Staff is super friendly and helpful. Hotel is in a safe fun location with tons of food around!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
My wife and I needed a place to stay last minute. It was affordable, comfortable, and the staff were awesome! Richard worked the front desk and he was unequivocally helpful. Will stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fremont, CA

Comfortable for a business trip

Posted Feb 13, 2017
Bar was open late night and the bartender lady was kind enough to whip up a quick meal though it was close to closing time. Great service. Comfortable beds. Standard wifi not too bad.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Charleston, SC

Nice place to stay. Clean, modern and reasonable!

Posted Jan 30, 2017
Pros: Clean, friendly staff and the food at the bar was surprisingly VERY good! I also liked how there was a yoga/workout mat already in the room.
Cons: Noise quality
Location: You can walk to restaurants, but everything is across from a very busy intersection.
Clean rooms, friendly staff, and the food at the bar was surprisingly VERY good! I also liked how there was a yoga/workout mat already in the room. The only downfall is that you can hear the highway even though I was on the 12th floor. If you like to sleep with "white noise" then this is your dream hotel.
Comment from Hotel Management
Jan 31, 2017 by Sal, Hotel Management
Kristin, We're very happy that you found our staff friendly and our food "very good". I know that our team is always very happy to hear such positive feedback from our guest! Sal Soleto Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2017
I was here many time and was able to checked in/out early most the time w/o being penalized. the facility is clean and quiet, it's accessible to most eatery and movie theater.....
Comment from Hotel Management
Jan 21, 2017 by Sal, Hotel Management
We're very happy to hear that you find our property to your liking and accessible to local activities. It is always nice to know that you have a Hyatt to stay where you can relax and enjoy the local amenities with ease. Sal Soleto Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 20, 2017
Really nice hotel, great staff, but uncomfortable beds
Comment from Hotel Management
Jan 21, 2017 by Sal, Hotel Management
Thank you for the kind words regarding our staff and facility. I know our team is always happy to hear that our guest received great service during their time with us. Sal Soleto Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Redlands, Ca

Loved It!

Posted Jan 13, 2017
Such friendly, helpful staff members. Stayed five nights and enjoyed the comfortable room, bar, and food.
Comment from Hotel Management
Jan 14, 2017 by Sal, Hotel Management
Red, Thank you for the kind words regarding our team. We're always happy to hear that we were able to ensure a great stay for our guest! Thank you for taking time to share your thoughts with our team. Sal Soleto Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Tx

Nice place to rest your head

Posted Dec 22, 2016
Nice hotel for a great price! Close to restaurants and shopping in a great part of Dallas
Comment from Hotel Management
Dec 23, 2016 by Sal, Hotel Management
Nicole, I am very happy that you were happy with our property and location. Always glad to hear a guest had a great time with us! Sal Soleto Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to anything

Posted Dec 21, 2016
Overall, very nice for the price - weird to run out of COLD water during a shower was the only thing, scalding = not nice.
Comment from Hotel Management
Dec 23, 2016 by Sal, Hotel Management
Thank you for taking time to leave comments from your recent stay with us. I am sorry to hear that the shower temperature changed so dramatically. We will definitely have that corrected. Sal Soleto Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, United States of America

Excellent value just north of Dallas

Posted Nov 27, 2016
This hotel is a great value in Richardson just off Central Expressway. Decent variety of restaurants nearby and it also has a bar and grill in the facility.
Comment from Hotel Management
Jan 3, 2017 by Sal , Hotel Management
Madison D., We're very happy to hear that you had a great time at our property and specifically at our bar and grill. Sal Soleto Front Office Manager