Ratings based on 709 Verified Reviews

3.4 out of 5
62% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Tx

Wonderful

Posted Jan 12, 2018
It's so comfortable here , you guys have all the main tv shoes and channels which is excellent the front desk had wonderful customer service aka Charlotte (: overall I loved it here definitely staying here again .
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
Clean room nice location next to dennys Not much parking
Comment from Hotel Management
Jan 8, 2018 by Sal, Hotel Management
Dear Anonymous, Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Dallas. Sincerely, Sal S. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Prairie, TX

Close to everything

Posted Jan 6, 2018
My girlfriend and I stayed at this hotel for New Years Eve. We booked only a few hours before check in but everything was already ready to go when we got there. The room was very spacious and clean, though parking can be problematic. Having the Denny’s in the parking lot was awesome for late night food though. Would definitely stay here again.
Comment from Hotel Management
Jan 8, 2018 by Sal, Hotel Management
Dear Aimee, Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Dallas. Sincerely, Sal S. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Bryan, Tx

Let's talk about hot water

Posted Jan 6, 2018
Pros: Lobby was nice and hotel was close to where I needed to be.
Cons: room updating and better water heating
The hotel lobby is very nice and the rooms are comfortable. The only downside to the stay was lack of hot water. Not a very comfortable shower when the water is just slightly warm.
Comment from Hotel Management
Jan 6, 2018 by Sal, Hotel Management
Dear Rob, Thank you for reporting the issues you experienced at our property. We strive to make all guest stays a positive one. The appropriate steps will be taken to address the issues you commented on. We hope to serve you again. Sincerely, Sal S. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2017
Great staff they were so willing go a late check out after a really long night of travel
Comment from Hotel Management
Dec 20, 2017 by Sal, Hotel Management
Dear Anonymous, Thank you so much for reporting your experience on your stay with us. We are very pleased you had an enjoyable stay and look forward to serving you again on your next visit to Dallas. Sincerely, Sal S. General Manager
2 out of 5
by A verified traveler from Midland, Texas

Terrible location.

Posted Dec 13, 2017
Road noise was so intrusive that I had a very difficult time sleeping. Bathtub was in need of replacement. When I checked in, both ladies at the front desk were outstanding, friendly, kind and thoughtful. Staff was great, facility needs help.
Comment from Hotel Management
Dec 14, 2017 by Sal, Hotel Management
Dear Alphonse, Thank you for reporting the issues you experienced at our property. We strive to make all guest stays a positive one. The appropriate steps will be taken to address the issues you commented on (tub). We hope to serve you again. Sincerely, Sal S. General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth

Posted Nov 27, 2017
Just Ok for me! Near the road, the noise is a problem.
Comment from Hotel Management
Nov 28, 2017 by Sal, Hotel Management
Dear Sing, Thank you for taking the time to review your stay at our Dallas Texas location. You are very important to us and we appreciate you sharing your thoughts with us. We look forward to serving you again. Sincerely, Sal S. General Manager
2 out of 5
by A verified traveler from Phoenix Arizona

Terrible hotel

Posted Nov 25, 2017
The picture on your site for this hotel is fake and not the same hotel. Bathtub dirty and water constantly leaking. Expedia needs to do more research before marketing any hotel. The price was too high for this kind of poor quality hotel. Won't stay here if even was free!!!
Comment from Hotel Management
Nov 28, 2017 by Sal, Hotel Management
Dear Raj, Thank you for taking your time to review your stay. Apparently we failed to meet your expectations. I can assure you we've adequately inspected the room you had, and will take corrective measures for the other issues you commented on. Hopefully these changes may encourage you to give us another try. We look forward to serving you again. Sincerely, Sal S. General Manager
1 out of 5
by A verified traveler

Glad it wasn't for more than one night... very unh

Posted Nov 20, 2017
The hotel did not look like the one I booked online. Will never stay at this hotel again. Pictures too graphic. Will send to corporate though...
Comment from Hotel Management
Nov 22, 2017 by Sal, Hotel Management
Dear Anonymous, Thank you for taking the time to review your stay at our Dallas Texas location. You are very important to us and we appreciate you sharing your thoughts with us. If we fall short we want to hear from you. Sincerely, Sal S. General Manager
4 out of 5
by A verified traveler

This is a Motel not a Hotel.

Posted Nov 19, 2017
Pros: I liked that the location was convienient.
Cons: The front desk customer service could be improved. I was left standing there waiting for someone to come out . The key card programmer was not working
Location: This location was central to where I was working. Right off the highway.
When I pulled up I was concerned that this is a motel and not a Hotel. The walkways were slippery and my room did not get cleaned. I could hear the highway very loud.
Comment from Hotel Management
Nov 22, 2017 by Sal, Hotel Management
Dear Anonymous, Thank you for taking the time to review your stay at our Dallas Texas location. You are very important to us and we appreciate you sharing your thoughts with us. We look forward to serving you again. Sincerely, Sal S. General Manager