- Liked: Staff & service, property conditions & facilities
Appreciated the shuttle that runs anytime, it picked us up at 2am and also took us to places within 3-5 miles of the hotel. It is outdated and pretty raggedy looking though. My request for an infant crib and joint rooms were fulfilled so that was a plus as they are not guaranteed. Rooms were clean but we had bugs that appeared to be roaches in one room on both nights. When we complained we were told that we’d have to complain to hotels.com instead of simply moving us or refunding for the room. Was refunded a wk later after contacting Hotels.com for one of the rooms so that was a plus. Breakfast was okay, could have been better. There were no cooked choices, mostly carbs.