Great staff! Really show interest in you
Posted Nov 28, 2016
I'very stayed in more luxurious rooms with more elaborate breakfasts but the overall stay was very good. I was highly impressed by the staff. Not because everything was "perfect" but instead by the fact that when there were any issues they went the extra mile to rectify the situation and assure that you were satisfied with solutions. From the front desk, to manager/supervisor, to the shuttle driver, ro housekeeping, they all help make our father /son trip to Dallas very pleasurable and memorable. I will probably stay there again next time in Dallas. Kudos to the entire team!
Comment from Hotel Management
Nov 30, 2016 by Devonne Khanal, AGM, Hotel Management
Thank you for your kind and thoughtful feedback. I am proudly sharing this with our ladies and gentlemen who I am fortunate to have on our team. Providing genuine care for our guests is truly our highest mission and as well as being empowered to create unique and memorable experiences. Thanks again and we hope to see you on your next father/son trip to Dallas!