Decent Hotel But Problems
Posted Nov 12, 2016
Clean and decent. Shady, dirty looking businesses on the east side of the property, so be vigilant. Smoke alarm started chirping in the middle of the night. Hotel staff couldn't repair it and wouldn't move me to another room, so I removed the battery myself so I could sleep. Had to stand on a table to reach it. Not a good feeling to have to sleep in a hotel room without a smoke alarm. The following morning, the desk attendant told me he would have it repaired during the day while I was out. When I returned it was still open without a battery. Typical problem of AC blowing behind the drapes and not cooling the room. I don't know why hotel designers haven't figured this one out yet. Had to (as usual) place my shoes on top of the unit to hold the drapes in place.
Comment from Hotel Management
Nov 30, 2016 by Devonne Khanal, AGM, Hotel Management
Thank you so much for taking the time to share your observations with us. I am very disappointed that your experience did not live up to our standards. Please accept my sincere apologies. We are committed to the finest personal service, so I will analyze where the breakdown occurred and ensure this will not happen again.