NOT WORTH THE MONEY
Posted Nov 26, 2016
I booked a 2 night stay here over Thanksgiving for my family of 4. I picked a room with a king size bed and a pull out couch, which is what we always get at hotels. The pull out couch should not have even been called a bed, it was a one inch thin pad over metal bars. And if that wasn't bad enough, I had to use all of the towels in the room to pad the edges where the metal frame was poking out so my kids wouldn't scrape themselves. So 30 minutes into the first night we had 4 people in our bed because the kids (7&3) said that their bed was so uncomfortable. The king size bed wasn't much better, hard as a rock mattress but at least there was no metal poking you in the back. After a refreshing 5 hour long slumber of getting kicked by 3 year old feet we went downstairs to find an even more disappointing breakfast. Premade egg and sausage patties (McDonalds style), and ice cold biscuits. Yum! Both mornings it was the same so there's no way it was a one day fluke. We paid $250 a night for all of this.
Comment from Hotel Management
Nov 28, 2016 by Billm, Hotel Management
Jessica, please accept my sincere apologies. I was not aware of an issue with the sleeper sofa in that room. I will definitely have it replaced. We could have brought a rollaway bed up to you instead. Please let me know when you are due to return so we can make it up to you.