Ratings based on 627 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel with convenient location in DFW

Posted Apr 24, 2017
Overall our hotel stay was very nice. Staff and room were all accommodating, however, the room type that we booked on Expedia (two beds with a sofa bed) apparently doesn't even exist at this hotel, so we were a little upset when we found out we were only getting a room with two beds. We had to go out to a nearby store to purchase an air mattress as two beds wasn't enough for my husband, myself and three children. We made it work, but it was unexpected and disappointing. Also, it seems important to point out that my son, daughter and myself all slipped and fell in the shower. I've never experienced this before, so perhaps just updating the grippers on the floor of the tub will take care of this issue.
Comment from Hotel Management
Apr 26, 2017 by Alysia S, General Manager, Hotel Management
Allison, Thank you for your great review. We appreciate your feedback sharing your recent experience with other travelers. We are so pleased you enjoyed our location and hotel. I have shared your comments about the tubs, with both our maintenance and housekeeping teams to ensure everything is in the best condition. We hope to see you again soon, the next time you are in this area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Plymouth, MN

Friendly and helpful Staff

Posted Apr 1, 2017
Location: Sam's Club and Walmart are within walking distance. It is close to a shopping area and restaurants, but you'd probably need to drive to them.
I was down visiting my new grandson and this hotel was close by where my son and his family live. I was very impressed with how friendly and helpful the staff was. I got in very late on the first night, and the gentleman at the front desk treated me as if it were the middle of the afternoon. The lobby and breakfast area were beautiful and clean. Breakfast was quite tasty. First time I've ever eaten a Texas shaped waffle! The room was clean and comfortable. There was a nice sized shower too. Even though we were next to a very busy highway, I couldn't hear the traffic noise in my room, which was nice. One thing that surprised me was the number of guests who had small dogs. I didn't realize that they allowed small dogs. It didn't bother me, I just found it interesting.
Comment from Hotel Management
Apr 3, 2017 by Alysia S, General Manager, Hotel Management
Jean, Thank you for your wonderful review of our friendly, helpful staff and great hotel. We appreciate your kind words and are very pleased you enjoyed our tasty breakfast with Texas shaped waffles. We look forward to seeing you again soon, the next time you are in town visiting your new grandson.
2 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Posted Mar 20, 2017
The only downfall was we came down for breakfast 15 minutes before breakfast was over and everything was EMPTY and the hotel staff in charge of the breakfast would not replenish any of it. Even down to the waffle syrup.
Comment from Hotel Management
Mar 21, 2017 by Alysia S, General Manager, Hotel Management
Stephanie, We sincerely apologize for the experience you received while staying with us last week. While we strive to ensure every guest has the best stay with us, we fell short for you during breakfast. I have shared your feedback with our breakfast attendants to ensure these types of situations do not happen again. We hope you will stay with us again the next time you are in the Fort Worth Arlington area and allow us another opportunity to meet and exceed all of your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Demorestville, Ontario

Nice to have outside pool and hot tub

Posted Mar 19, 2017
I stayed for almost 2 weeks because I became ill. The staff was more than accommodating and helpful.
Comment from Hotel Management
Mar 20, 2017 by Alysia S, General Manager, Hotel Management
Laura, Thank you for your great 5 star review. We are so pleased you enjoyed your extended stay with us, when it was not planned. We hope to see you again, the next time you are in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Mar 17, 2017
We stayed for a business convention for 4 nights. The staff were friendly and the hotel was clean amd well maintained. Fairly priced.
Comment from Hotel Management
Mar 20, 2017 by Alysia S, General Manager, Hotel Management
Thank you for your great review of our great hotel. We are so pleased you enjoyed a fairly priced, clean stay with our friendly staff. We hope to see you again soon!
1 out of 5
by A verified traveler

Rude

Posted Mar 17, 2017
Rude breakfast staff. Unhelpful morning front desk staff.
Comment from Hotel Management
Mar 17, 2017 by Alysia S, General Manager, Hotel Management
Thank you for your review of your recent stay. We appreciate your feedback and sincerely apologize that you did not enjoy your morning breakfast during your stay. I have shared your comments with our team to ensure these types of situations are handled differently in the future. We hope you will stay with us again and allow us another opportunity to meet and exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything in exelent condition

Posted Mar 14, 2017
Clean and good breakfast exelent for families with children's
Comment from Hotel Management
Mar 14, 2017 by Alysia S, General Manager, Hotel Management
Thank you for your review. We are pleased you enjoyed our clean hotel and kid friendly breakfast. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Wonderful!

Posted Mar 13, 2017
We stayed at this hotel to be within a reasonable driving distance to visit the AT&T Stadium. We were pleasantly surprised! The hotel is clean, with cozy rooms and higher-end bedding/bath towels. Great breakfast too! For the reasonable price, I wasn't expecting such a nice hotel. My husband and I will definitely be staying at La Quinta hotels for our future trips.
Comment from Hotel Management
Mar 14, 2017 by Alysia S, General Manager, Hotel Management
Melanie, We so appreciate your wonderful words about your recent experience while visiting AT&T Stadium. We are glad we could assist in creating a new La Quinta Loyal guest. We hope to see you again the next time you are in our neck of the woods.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice, new hotel. Can still smell the new paint

Posted Mar 11, 2017
Chose this hotel for its newness and location to my business appointment. Worked great in both respects.
Comment from Hotel Management
Mar 13, 2017 by Alysia S, General Manager, Hotel Management
PJ, Thank you for your great review about your recent stay. We look forward to seeing you again to provide a new hotel, and great location near your business appointments.
5 out of 5
Recommended
for Everyone
by A verified traveler from V

Nice place! Great location!

Posted Mar 8, 2017
Overall, I had a wonderful stay. My only complaint is the water pressure in the shower. It was like taking a shower with a sprinkler. Howeve, breakfast was amazing and the staff is knowledgeable and kind. Will be returning again soon!!!
Comment from Hotel Management
Mar 8, 2017 by Alysia S, General Manager, Hotel Management
Panda, Thank you for your review. I have shared your comments with our maintenance team to ensure your room shower is looked and adjusted. We appreciate your feedback and look forward to seeing you again soon the next time you are in the area.