Very nice hotel with convenient location in DFW
Posted Apr 24, 2017
Overall our hotel stay was very nice. Staff and room were all accommodating, however, the room type that we booked on Expedia (two beds with a sofa bed) apparently doesn't even exist at this hotel, so we were a little upset when we found out we were only getting a room with two beds. We had to go out to a nearby store to purchase an air mattress as two beds wasn't enough for my husband, myself and three children. We made it work, but it was unexpected and disappointing. Also, it seems important to point out that my son, daughter and myself all slipped and fell in the shower. I've never experienced this before, so perhaps just updating the grippers on the floor of the tub will take care of this issue.
Comment from Hotel Management
Apr 26, 2017 by Alysia S, General Manager, Hotel Management
Thank you for your great review. We appreciate your feedback sharing your recent experience with other travelers. We are so pleased you enjoyed our location and hotel. I have shared your comments about the tubs, with both our maintenance and housekeeping teams to ensure everything is in the best condition. We hope to see you again soon, the next time you are in this area.