Ratings based on 2,452 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Tx

stylish hotel galleria mall in walking distance

Posted Jul 18, 2016
Great hotel, very stylish, great decor, Rooms spacious, nice indoor pool, valet parking, accommodating and friendly staff
5 out of 5
by A verified traveler

Great Stay!

Posted Jul 18, 2016
Pros: Upscale, contemporary abeyance.
Location: Shopping and entertainment complex.
Hotel was awesome, the entire staff was great from the Concierge, cleaning staff to the bartender.
4 out of 5
by A verified traveler

Posted Jul 18, 2016
When we arrived, our room was not quite ready due to late checkouts. We were given free drinks in the bar until our room was available. Because of the wait we were upgraded to a suite and no charge for parking. Everyone was very friendly and prompt service.
3 out of 5
by A verified traveler

Alright hotel. I excepted nicer

Posted Jul 8, 2016
Staff was great. Hotel seemed to be falling apart
4 out of 5
by A verified traveler

Cozy hotel tucked away in N Dallas

Posted Jun 28, 2016
Great experience overall! Upon arrival two evenings in a row, the valet parking option was a little confusing - on day 1, there was a huge coach bus being attended and no one saw that I was waiting; on day 2, the attendant near the entrance had his head down, intensely engaged in his phone, so I followed the sign to self-park. The hotel lobby was surprisingly spacious and modern. I was surprised to look up and see that the rooms not facing outside actually overlooked the lobby. I had one if these rooms and can agree that it was better than a view of 4 walls. My room was on the 8th floor. It also had a nice modern appeal. There were bottled waters placed throughout and guess what...they were actually complimentary. I did notice my bed had no sheets. I requested a set, which I received promptly to avoid sleeping on a mattress cover or directly beneath the comforter without a barrier of some sort. Room service had pretty efficient delivery however, there was no cart left with the tray. I was told to leave the tray outside my door when finished. I wasn't going to at first, but I didn't want to smell leftover buffalo wing sauce all night. I was disappointed to see the tray was still there at 1030am the next morning, especially when housekeeping knocked on my door at 945am that morning. Overall, my experience was good and the staff were all very courteous.
5 out of 5
by A verified traveler from Lake Whitney, TX

First class boutique hotel at Galleria.

Posted Jun 3, 2016
Pros: Great rooms. Best lobby.
Cons: Uncovered parking
Location: Walk across Noel Street to Galleria.
Unique lobby work center, lounge, bar, restaurant provides comfort and convenience in first rate environment. Rooms and furnishings are new, top notch, NO flaws. We've stayed in every 4-star hotel near ND toll rd and 635, Le Meridien is the best of the bunch.
4 out of 5
by A verified traveler from Chicago

Nice hotel close across from Galleria

Posted May 30, 2016
Central to shopping and expressways. Rooms are larger than most and staff is helpful. Wall paper is getting a little tired but all remains clean and tended. The mattress was a little saggy and soft.
4 out of 5
by A verified traveler

Great Dallas location

Posted May 2, 2016
Pros: Cleaniliness, location and privacy.
Accommodations and staff were very good. Professional and accomodating.
3 out of 5
by A verified traveler

Ideal position for out trip

Posted Apr 29, 2016
Smooth operators , staff were excellent and very attentive.
Comment from Hotel Management
May 6, 2016 by Sony, Hotel Management
Hello Traveler Thank you so much for taking the time to provide some great feedback regarding your stay, so I thought I would do the same for you and thank you . These sorts of reviews really motivate the staff to provide exceptional service. Thank again for stay with is and we certainly hope to see you soon
3 out of 5
by A verified traveler from Louisiana

Nice but won't stay there again

Posted Apr 22, 2016
Pros: It's modern decor
Location: Across the street from the Galleria Mall. Close to restaurants.
Our first room was unacceptable. They had overlooked vomit on the bathroom door ... disgusting! However, they were gracious and promptly changed our room and offered free drinks or breakfast. The hotel staff was always very nice and accommodating. This is actually the 2nd time our family has stayed at this hotel. Both times we have had A LOT of difficulty with the parking - the gate NEVER works. We have been stuck in the parking lot. I actually don't think we will be staying there again - it's a lovely hotel but Dallas is full of hotels to choose from with better parking.