Ratings based on 1,017 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
79% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from US

Hotel that provides old world style & service...

Posted Nov 22, 2016
Pros: Everything
Cons: Cable service provider
Location: Very well located near shopping and restaurants. Being right at the freeway entrance makes it very easy to get to all the DFW freeways and toll roads!
If I could make only one suggestion it would be to change the cable provider. The sound came and went constantly. The beds were very comfortable and I love the choice of pillows on the bed (2 firm and 2 soft). This is always a sore spot for me and I was perfectly content. The hot breakfast buffet was very good with a great selection. The staff was helpful and polite. On my way back to Mississippi I stopped for dinner and discovered I had lost my card holder wallet. I immediately called the hotel and they sent someone to check the room I stayed in while I was on hold. The wallet was found and I was able to get it sent to me the next day! And the monument with the Ten Commandments right beside the entrance did my Christian heart good!
Comment from Hotel Management
Nov 23, 2016 by nventrca, Hotel Management
Thank you for staying with us and your wonderful comments. We will look into the situation with the cable in your guestroom. We hope to have you back with us in the near future.
2 out of 5
by A verified traveler from United States

Not as advertised.

Posted Nov 3, 2016
Pros: The location was near the activity we planned for the evening.
Cons: Paper thin walls, room odor, false advertising of "Dallas's best kept secret" & free "buffet breakfast" was very disappointing.
Location: Gas Monkey
Comment from Hotel Management
Nov 8, 2016 by nventrca, Hotel Management
We apologize that we did not live up to your expectations.
4 out of 5
by A verified traveler from US

Hotel north of Dallas

Posted Oct 31, 2016
Pros: breakfast
Cons: Smell of room when went in first and later when came back to it.
Location: Did not do anything nearby.. went to Sundays game and Haunting house Saturday night.
Good experience. People friendly and helpful. Just stayed one night.
Comment from Hotel Management
Nov 2, 2016 by normaven, Hotel Management
Thank you for staying with us as well as your feedback. We will certainly look into the smell that you referenced. Otherwise we are happy to hear that you enjoyed your stay with us and hope to have you with us again soon.
1 out of 5
by A verified traveler from H

Don't get taken

Posted Oct 13, 2016
Location: Waffle House across the street Very close to Harry Hines blvd
I travel every couple of weeks and have stayed at many different hotels I would rate this experience very sad First I like rooms higher up for views and quiet Counter clerk talked me into top floor where they have happy hour from 5 to 7 Considering it was only 6 I thought hmm ok sounds great WRONG cheese was old and no flavor 3 out of 5 plates empty and no non alcoholic beverages There was no ice machine either that worked The room was old with dangerous wires The carpet was loose which sadly I fell over(I had massive brain tumor surgery 5 yrs ago and balance is not great so middle of night I tripped over the loose carpet) There is an envelope on the bed that states if you need any housekeeping items let them know and if not please leave gratuity in the envelope Now I have stayed at many different places and gotta say this was the first time I ever saw this I did like the Bath And Body items in the bathroom So to sum it up Nope I won't be back at those prices
Comment from Hotel Management
Oct 25, 2016 by Norma, Hotel Management
We sincerely apologize that you did not live up to your expectations during your stay with us. We appreciate your feedback and will take your comments and share with our team to ensure these issue will not happen in the future.
4 out of 5
by A verified traveler from tulsa ok

Ok

Posted Oct 5, 2016
El desayuno fatal, recepción ocupan ser más serviciales, en varias ocasiones la recepción estuvo sola, las habitaciones regulares ocupan más atención en limpieza
Comment from Hotel Management
Oct 5, 2016 by nventrca, Hotel Management
Thank you for staying with us. We hope to have you with us again soon.
5 out of 5
by A verified traveler from New Mexico

Nice hotel

Posted Sep 27, 2016
Fantastic bed! No smoking in the entire hospital and a real breakfast buffet in the morning!
Comment from Hotel Management
Sep 29, 2016 by nventrca, Hotel Management
Thank you for staying with us and your kind words. We hope to have you with us on your next trip to Dallas
5 out of 5
by A verified traveler from Mililani, HI

The staff was incredibly friendly

Posted Sep 27, 2016
Even before we arrived. They treated us like family and were very accommodating. We will definitely book again in the future
Comment from Hotel Management
Sep 27, 2016 by normaven, Hotel Management
Thank you for staying with us and your king words are appreciated. Hope to have you with us again soon.
5 out of 5
by A verified traveler

great

Posted Sep 26, 2016
clean and relaxing. Good food at breakfast. I got in late to the hotel but it was very east to get checked in.
Comment from Hotel Management
Sep 27, 2016 by normaven, Hotel Management
Thank you for staying with us and your feedback. Hope to have you with us again soon.
5 out of 5
by A verified traveler from Odessa, TX

Hotel was close to EVERYTHING!!

Posted Sep 19, 2016
Awesome experience, I usually stay at the Elegante or Fundome here in Odessa & is always pleased!! Beds are off the chain comfortable!! Was excited when I was told of there being an Elegante in the Dallas area!!! Will stay again when in the area!!
Comment from Hotel Management
Sep 20, 2016 by Norma, Hotel Management
Thank you for staying with us and your kind comments. We hope to see you again in the near future
4 out of 5
by A verified traveler

Muy agradable cerca del aeropuerto

Posted Sep 19, 2016
Hotel con buena ubicación, limpio, buen desayuno y buena comodidad. Todos muy amables.
Comment from Hotel Management
Sep 27, 2016 by normaven, Hotel Management
Thank you for staying with us and your kind words. Hope to have you with us again in the near future.