Ratings based on 2,863 Verified Reviews

4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from NY

Location good, everything else subpar

Posted May 16, 2017
Suite had only 1 bed. Outdated. Smelly. Breakfast service horrible at best.
Comment from Hotel Management
May 16, 2017 by Gina, Hotel Management
Thank you for your feedback; we really appreciate that you chose to stay with us recently. The feedback we receive from our guests is the most effective way to understanding how we can improve our service and standards. We were disappointed to hear that your experience was not immaculate, as we strive each day to ensure that it is. In this instance we came up short. Warm Regards, Gina
5 out of 5
Recommended
for Everyone
by A verified traveler from arizona

Very nice

Posted May 13, 2017
Hotel staff followed up with me on VIP offerings. The hotel lobby and restaurant is beautiful. The room was spacious. Centrally located to convention center. Easy walk to everything.
Comment from Hotel Management
May 16, 2017 by Gina, Hotel Management
Thank you for taking the time to review your stay, and we are so happy to hear that you enjoyed your time with us! We strive every day to provide only the best service to our guests. If your future travels take you to Dallas again, we look forward for you to stay with us. Warm Regards, Gina Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location and great view!

Posted May 11, 2017
The hotel was very nice and the location was fantastic! The only problem I experienced was that check out is at 12 and starting around 11:20-11:30 (between that time) house cleaning kept knocking asking when we were leaving. Other than that everything was great!
Comment from Hotel Management
May 16, 2017 by Gina, Hotel Management
Thanks very much for your feedback regarding your most recent stay with us at Magnolia Hotels. We appreciate guests like you who take the time to provide input that will most certainly improve ourselves and our guest’s hotel experience. Warm Regards, Gina
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location

Posted Apr 28, 2017
Pros: Location
The staff at the front desk needs more skills about customer service.
Comment from Hotel Management
May 4, 2017 by Gina, Hotel Management
Dear Valued Guest, We are appreciative of your most recent visit with us at Magnolia Hotels and for taking the time to share your feedback regarding your stay at our hotel. Your feedback is vital in our effort to continually improve. It was extremely helpful that you shared your thoughts on some areas where we can provide a better experience for our guests. Warm Regards, Gina Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location. More personal feel

Posted Apr 28, 2017
Very good. Nice staff. Facilities were fine and accommodating, great for some impromptu one on one meetings.
Comment from Hotel Management
May 4, 2017 by Gina, Hotel Management
Dear Valued Guest, We are appreciative of your most recent visit with us at Magnolia Hotels and for taking the time to share your feedback regarding your stay at our hotel. Your feedback is vital in our effort to continually improve. It was extremely helpful that you shared your thoughts on some areas where we can provide a better experience for our guests. Warm Regards, Gina Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Great hotel in Downtown Dallas

Posted Apr 16, 2017
I stayed here on the night I got married and it was perfect. The room was very clean and it was great to come into after such a long day. The only complaint we had was that the beds weren't too terribly comfortable. The late checkout benefit is great because it's at 2pm so we had plenty of time to sleep in! I would definitely recommend staying here if ever in the Dallas area.
Comment from Hotel Management
Apr 20, 2017 by Gina, Hotel Management
Congratulations! Thank you for taking the time to review your stay, and we are so happy to hear that you enjoyed your very short visit overnight! We strive every day to provide only the best service to our guests. If your future travels take you to Dallas again, we look forward for you to stay with us. If there is anything we can assist you with regarding future reservations do not hesitate to reach out. Warm Regards, Gina Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

This Middle of down town, historical building

Posted Apr 8, 2017
Location: Close to train and bus stops, close to land marks and good restaurants.
Very noisy when windy, or police or ambulance siren around, which is frequent. Enjoyed the whole town party atmosphere during basketball final four.
Comment from Hotel Management
Apr 9, 2017 by Gina, Hotel Management
Dear Valued Guest, We are appreciative of your most recent visit with us at Magnolia Hotels and for taking the time to share your feedback regarding your stay at our hotel. Your feedback is vital in our effort to continually improve. I’m glad to hear you enjoyed your stay and hope that you will visit us again during your next trip to Dallas. Warm Regards, Gina
4 out of 5
Recommended
for Everyone
by A verified traveler from kingston, ny

Historic Hotel close to everything.

Posted Apr 4, 2017
Hotel was close to great restaurants, convention, walk away from aquarium, and public transportation. Hotel provided us with breakfast and free shuttle with in a 3 mile distance. Not a lot of hotels do this. This is what I call Southern hospitality. The corner room deluxe suite is well worth it and includes a kitchen and a view if requested. I would definitely come back again.
Comment from Hotel Management
Apr 9, 2017 by Gina, Hotel Management
Thank you for taking the time to review your stay, and we are so happy to hear that you enjoyed your time with us! Warm Regards, Gina Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Nice hotel close to all downtown areas.

Posted Mar 24, 2017
Pros: The staff was wonderful and the location was excellent.
Very friendly and helpful staff. Room was clean and spacious. We really enjoyed the Flying Horse Cafe located at the hotel. We did not dine at the hotel restaurant. The location was excellent and we were able to walk to many downtown attractions.
Comment from Hotel Management
Mar 28, 2017 by Gina, Hotel Management
Thank you for taking the time to review your stay, and we are so happy to hear that you enjoyed your time with us! We strive every day to provide only the best service to our guests. If your future travels take you to Dallas again, we look forward for you to stay with us. If there is anything we can assist you with regarding future reservations do not hesitate to reach out. Warm Regards, Gina Front Desk Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Milk and Cookies

Posted Mar 20, 2017
Overall the hotel was very nice, and the staff were very accommodating. My favorite part about the stay was the milk and cookies they served in the evening before bedtime.
Comment from Hotel Management
Mar 23, 2017 by Gina, Hotel Management
Thanks for taking a moment to tell the world about your experience at Magnolia Hotels. We work hard every day to try to exceed our guests’ expectations. We look forward to your next visit! If there is anything we can assist you with regarding future reservations do not hesitate to reach out. Warm Regards, Gina Front Desk Manager