SureStay Plus Hotel by Best Western Plano

Photo gallery for SureStay Plus Hotel by Best Western Plano

Primary image
Outdoor pool
Outdoor pool
Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board

Overview of SureStay Plus Hotel by Best Western Plano

SureStay Plus Hotel by Best Western Plano

2.5 star property

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
640 E Park Blvd, Plano, TX, 75074

Explore the area

  • Popular LocationInterurban Railway Museum18 min walk
  • Popular LocationArtCentre of Plano2 min drive
  • Popular LocationCollin Creek Mall4 min drive
  • AirportDallas, TX (DFW-Dallas-Fort Worth Intl.)31 min drive

Choose dates to view prices

About this area

Plano

Located in Plano, SureStay Plus Hotel by Best Western Plano is in the business district and near a metro station. Travelers who have shopping on the agenda can visit Galleria Dallas and Allen Premium Outlets. Looking to enjoy an event or a game while in town? See what's happening at Plano Sports Authority or Eagle Stadium. Guests love the hotel's quiet location.

What's nearby

  • Interurban Railway Museum - 18 min walk
  • ArtCentre of Plano - 2 min drive
  • Collin Creek Mall - 4 min drive
  • Plano Convention Center - 5 min drive
  • Courses at Watters Creek - 5 min drive

Getting around

  • Parker Road Station - 11 min walk
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 31 min drive

Restaurants

  • King Buffet - 5 min walk
  • Zenna Thai & Japanese - 5 min walk
  • Marinara Pizza - 8 min walk
  • Fishmonger's - 9 min walk
  • Poor Richard's Cafe - 13 min walk

About this property

SureStay Plus Hotel by Best Western Plano

Suburban hotel with free breakfast and 24-hour fitness center
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
SureStay Plus Hotel by Best Western Plano offers 84 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Languages spoken

Chinese (Mandarin), English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (576 square feet)
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 43-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 564 out of 1135 reviews
5 - Excellent 50%
Rating 4 - Good. 334 out of 1135 reviews
4 - Good 29%
Rating 3 - Okay. 127 out of 1135 reviews
3 - Okay 11%
Rating 2 - Poor. 56 out of 1135 reviews
2 - Poor 5%
Rating 1 - Terrible. 54 out of 1135 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful.
Stayed 1 night in Jun 2022

2/5 Poor

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
First off as soon as I walked in the hotel one night of my three night stay it smelled like sewage in the front lobby near the elevator. As soon as you got to my floor, it smelled like marijuana all three days I was there. My toilet tank was running the entire time and it ended up not flushing the final night I was there. My shower was dripping the entire time. My A/C unit was rattling. The TV was sluggish on channel changes and the guide would not work. The room service menu was outdated according to the phone number I called. It wasn’t even the hotel room service it was outside companies delivering to you. The coffee at the morning continental breakfast was barely lukewarm. The variety of breakfast food was non-existent; I ended up skipping it and paying for my own breakfast elsewhere. I was wondering why there were always two police officers parked outside every evening. Disappointing stay. I go every June and it seems like the last five years it progressively has gotten worse. Will definitely go elsewhere next June
Stayed 2 nights in Jun 2022

3/5 Okay

Liked: Cleanliness, staff & service, amenities
At 4:30 am, approximately, a sensor started making a loud noise every 40 seconds. It sounded like the battery was at fault. I had no idea where this was. It made my morning horrific. This is something that should have been replaced yearly. Finally a maintenance man came out at 10:30am, Friday morning, and replaced the 9-volt battery.
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with partner
Disliked: Staff & service, property conditions & facilities
They were over booking rooms. They gave us a our room key and then 30 minutes later I had another couple walk in our room as I was about to get in the shower. Very upsetting.
Stayed 3 nights in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our staying at the Magnuson was very pleasant. The room was spacious and clean. No toiletries were provided but it is maybe something about the pandemia. The only problem we found was that the AC was extremely noisy, but you get used to it.
Stayed 3 nights in May 2022