Got what we paid for
Posted Feb 5, 2017
Booked this for a last minute trip my husband had in Plano.
1st room didn't match our reservation- missing appliances. After noticing the stained bed, exposed wires (formerly a smoke detector) and stained floor, the office staff agreed to move him.
2nd room had huge stains on the carpet, no pillowcases on the bed, roaches in the bathroom, a damaged phone (no buttons), beer bottles around the parking spaces, and more.
The only plus is that they didn't have bedbugs.