Lobby

Reviews of Motel 6 Bedford, TX - Fort Worth

2 out of 5
Motel 6 Bedford, TX - Fort Worth
2904 Crystal Springs Street, Bedford, TX

Reviews

5.2
Rating 10 - Excellent. 82 out of 556 reviews" "
Rating 8 - Good. 84 out of 556 reviews" "
Rating 6 - Okay. 90 out of 556 reviews" "
Rating 4 - Poor. 112 out of 556 reviews" "
Rating 2 - Terrible. 188 out of 556 reviews" "

5.4/10

Cleanliness

6.2/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Calvin

Disliked: Cleanliness, staff & service, property conditions & facilities
The floor in the room seemed to never been mopped, the microwave was rusty, the fridge was dirty. The bed sheets had stains but not terrible I guess, I had to ask a few times for new towels.
Stayed 4 nights in Mar 2024
Response from Bill on Mar 14, 2024
Hi Calvin,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Management has been notified and no further action is required on your part.

6/10 Okay

Mandy

Liked: Staff & service
Disliked: Property conditions & facilities
The price was fair but you get what you pay for. We had to take our own sheets and towels down to reception to get clean ones. We had to take our own trash down to the dumpster. Water was hot in the shower. Bathroom needs some fixtures fixed. Bedside shelf/table was coming off the wall. The AC wasn't blowing cold but they did fix it in a timely manner. More of a long term stay facility than a nightly motel. Saw the same people on a daily basis. Elevator worked which was great as we were on the 3rd floor.
Stayed 14 nights in Dec 2023
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Steven

Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bill on Feb 8, 2024
Hi Steven, Thank You for your stay. We appreciate it and althoug don't have feedback, we hope to see you again.

2/10 Terrible

marcos

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Paul on Feb 8, 2024
Hi Marcos,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.

2/10 Terrible

Michael

Business traveler, Traveled with partner, Traveled with pets
Disliked: Amenities, property conditions & facilities
This was very poor condition, do not recommend
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 7, 2023
Hi Michael,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

Kolin

Stayed 1 night in Dec 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big surprise.
I was surprised of how up to date, clean and comfortable this Motel 6 was.
Stayed 7 nights in Nov 2023
Response from Miguel on Nov 14, 2023
Hi David, Thank you for your feedback. Also, we appreciate you staying with us and hope to see you again shortly. As always, wherever your journey takes you, 'We'll Leave the Light on For You'.

2/10 Terrible

jean paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Marie on Nov 10, 2023
Hi Jean, Thank You for your score feedback but would have liked a comment as well. We appreciate your stay and management has been notified. No further action is required on your part. We apologize for your experience.Take Care and we hope to see you again!

6/10 Okay

Lisiate

Stayed 2 nights in Oct 2023
Response from Bob on Nov 17, 2023
Hi Lisiate, Thank you for your feedback. Also, we appreciate you staying with us and hope to see you again shortly. As always, wherever your journey takes you, 'We'll Leave the Light on For You'.

8/10 Good

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bill on Oct 24, 2023
Hi Emanuel, Thanks for staying with us as well as your feedback! We hope to see you again soon.

10/10 Excellent

shad

Stayed 1 night in Oct 2023
Response from p on Oct 17, 2023
thank you

2/10 Terrible

ALAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Evacuate it and burn it to the ground.
the lobby reeked of mamajuana. The staff tried to cover the smell with some spray before I entered., The sheets were soiled. the floors were dirty. The parking lot was full of cars that looked to be non-functional. There was debris all over the parking lot including soiled diapers.
Stayed 1 night in Sep 2023
Response from Bob on Sep 27, 2023
Hi Alan, Thank You for your feedback. We appreciate your stay and management has been notified. No further action is required on your part. Take Care and we hope to see you again!

2/10 Terrible

Lea

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t go here unless you absolutely have to. Extremely dirty on the inside. My room had a chunk of hair in the tub, brown stuff all over the shower curtain, Walmart bag over the smoke detector, dead crickets all over the floor, nasty microwave and the sheets on the bed were still wet!! Absolutely filthy. Stay somewhere else!! Your own cat would be better.
Stayed 3 nights in Sep 2023
Response from r on Sep 25, 2023
we will look in to which room u check in now

2/10 Terrible

James

Business traveler
Disliked: Staff & service, amenities
needed a work space with wifi for a few hours, asked for refund
Stayed 1 night in Sep 2023
Response from r on Sep 16, 2023
wifi working good they offer u to come fix but he just wonted refund so we give

2/10 Terrible

Kashana

Disliked: Amenities
Motel was the worst motel 6 I’ve ever stayed at..Bed Bugs and Roaches are bad..I mean this motel is infested with bed bugs and roaches…they literally needs to demolish this place.
Stayed 1 night in Sep 2023
Response from Bob on Sep 11, 2023
Hi Kashana, We apologize for your experience. Management has been notified and no further action is required. We hope to see you again. Take Care

10/10 Excellent

Ebony

Stayed 7 nights in Aug 2023
Response from Bob on Sep 13, 2023
Hi Ebony,Thank You for your feedback and more so staying with us. We appreciate your loyalty and hope to see you again. Take Care.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable, clean room
Stayed 1 night in Aug 2023
Response from Loren on Aug 16, 2023
Hi Guest, Thank You for your feedback! We are glad you enjoyed your time with us and hope to see you again shortly. Take Care

4/10 Poor

John

Stayed 2 nights in Aug 2023
Response from Joe on Sep 5, 2023
Hi John, We apologize for your experience. We would like to know how your experience could be made better. We look forward to seeing you again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Marie on Aug 16, 2023
Hi Guest, We apologize for your experience. If there was anything we could have done, please do let us know.

2/10 Terrible

Geoff

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place I have ever stayed. Thank goodness it was only 1 night and I left at sunrise. Mattresses stacked in the 'dinning room", carpet in hallway looks like it has never been vacuumed, and room smelled awful. I didn't even use the pillows or undo the covers to the bed I laid on top of the comforter and used my suitcase as a pillow.
Response from Paula on Aug 5, 2023
Hello Geoff,We apologize for your experience and no further action is required at this time. Management has been notified and steps have been taken. Thank You

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not staying here again.
The air conditioning unit leaked water the whole time so we feared slipping and falling. The bed was super hard and the towels were ‘crunchy’.the smell in the elevator nauseous and made for an unpleasant stay. The patched hole in the floor didn’t seem secure. No unloading area as the drop off area was blocked by employees vehicles.
Stayed 1 night in Jul 2023
Response from Bill on Jul 31, 2023
Hello Value Guest,We apologize for your experience and no further action is required at this time. Management has been notified and steps have been taken. Thank You

2/10 Terrible

Oscar

Disliked: Cleanliness, property conditions & facilities
First room that was given was not clean. Microwave was filthy, food was smeared all over and mini fridge had mold looking stuff inside with a dirty tag still inside it. Room was not clean and had bad odor. Was given second room and restroom looked liked nobody cleans them. Never saw a cleaning crew on premises. Only stayed because it was non-refundable and had a pet traveling with us. Never again though!
Stayed 2 nights in Jun 2023
Response from Bill on Jun 13, 2023
Hi Oscar, Thank You for your feedback. We apologize as you didn't have a great experience with us. Management has been notified and no further action is required on your part. Take Care and we hope to see you again.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was the strong lingering smell of marijuana in the hallways of the motel.
Stayed 2 nights in May 2023

10/10 Excellent

Kristine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Bill on May 19, 2023
Hi Kristine, Thank You for your feedback. We are glad you had a great experience with us and hope to see you again. Take Care

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Bill on May 11, 2023
Hi Ricardo,Thank you so much for your 5 star review. We enjoyed hosting you and hope to see you again shortly.

6/10 Okay

Tommie

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2023
Response from Bob on Apr 10, 2023
Hi Tommie, Thank you for staying with us. If there was anything we could have done better, please do let us know. We look forward to seeing you again.

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was clean and safe the rooms were big and had everything you needed the staff were Amazing
Stayed 1 night in Mar 2023
Response from Bob on Apr 3, 2023
Hi Sherry, Thanks for your stay and your feedback. We appreciate your stay and hope to see you again.

6/10 Okay

Regina

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You walk in carpets super dirty side door not secured.
Stayed 1 night in Mar 2023
Response from Bob on Apr 1, 2023
Hi Regina, We apologize for the inconvenience. Thanks for reaching out. Management has been notified and no further action is required.

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2023
Response from Joe on Mar 21, 2023
Hi Ryan,Thank you for your stay. We hope to see you again. Take Care

10/10 Excellent

Adamary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good A/C, clean room and nice people
Stayed 2 nights in Mar 2023
Response from Bill on Mar 15, 2023
Hi Adamary,Thanks for your feedback. We hope to see you again. Take Care.

4/10 Poor

Thomas

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The interior is fresh painted and bed comfortable, however bed looked likel someone just slept in it. Refrigerator absolutely filthy. Looked like someones science project was out of control 😳
Stayed 3 nights in Mar 2023
Response from Bill on Mar 15, 2023
Hi Thomas, We apologize for your experience. Management has been notified and no further action is required on your part. Take Care and we hope to see you again

2/10 Terrible

Makayla

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
If I could of left and got a refund, I would of. This place was NOT worth the stay and the WORST Motel 6 I've ever stayed in. I'll be calling and asking for a refund from corporate. Holes in the floors, table and walls, a noisey and squeaky ac unit that kept us up all night, dirty tub and wash rag under the sink, dirty fridge that froze everything, dogs barking in the halls all the time, no regular TV so you HAD to log into subscription based platform to even use the TV (I went ahead and did my disney then reset the TV after logging out). I felt itchy every time I laid in the bed. I'll never stay at this one again.
Stayed 2 nights in Mar 2023
Response from Bob on Mar 8, 2023
Hi Makayla,Thank you for your feedback and we apologize for your experience. Management has been notified and no further action is required on your part. Take Care.

8/10 Good

Kenneth

Liked: Staff & service
Bed was clean. Nice tv. Room itself not the nicest..missing cover for smoke detector..tub stained. If you just need a place to sleep for cheap this is the place.
Stayed 1 night in Jan 2023
Response from John on Feb 3, 2023
Hi Kenneth , We apologize for your experience. Management has been notified and no further action is required on your part. Take care.

2/10 Terrible

James

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst motel experience I have ever, ever, ever had. There were wires hanging from the walls and ceiling; the bathroom floor was grubby, the curtain on the window had holes in it and was falling off on both ends; the walls seem paper thin so the first night I didn’t get to sleep until around 4am and the second night until 11:30pm because other guests were loud to extremely loud; I could hear all their conversations. There was one container of coffee in the morning for all guests with no sugar and the coffee container pump was partially broken. The hall carpet was very dingy and nasty looking.
Response from Maria on Dec 23, 2022
Hi James,We apologize for your experience. Management has been notified and no further action is required. We hope to see you again and give you a great experience. Take Care.

10/10 Excellent

Daniel G

Stayed 2 nights in Dec 2022

2/10 Terrible

Brandy

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I WOULD RATHER SLEEP IN MY CAR
First room I was giving was dirty and phone didn't even have a cord to call downstairs. I was giving a second room which was also dirty and had shredded cheese in the microwave and food in the fridge. I called hotels.com asking for a refund and was told I would get a call back but no call. I didn't end up staying I left after 30 min of checking in.
Stayed 1 night in Dec 2022
Response from Bill on Dec 14, 2022
Hi Brandy,We apologize for your experience. Management has been notified and no further action is required on your part. Thank You.

2/10 Terrible

Betty

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Update photos of hotel room
Unsanitary
Stayed 2 nights in Nov 2022
Response from Bill on Nov 29, 2022
Hi Betty, Thanks for your feedback. We apologize for your experience and no further action is required on your part. Management has been notified and all corrections have been made. Thank You and take care.

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from John on Nov 29, 2022
Hi Rafael, Thanks for your feedback. We appreciate your stay and your 10 STAR review. We hope to see you again. Take Care.

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 3 nights in Nov 2022
Response from Bill on Nov 20, 2022
Martin,Thank You for your feedback. We appreciate your stay as well as your feedback. We hope to see you soon.

6/10 Okay

Jeri

Stayed 1 night in Oct 2022
Response from Jon on Oct 25, 2022
Dear Jeri,We apologize for your experience and no further action is required on your part. Management has been notified and any necessary changes will be made. Take Care.

2/10 Terrible

Cynthia

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It was late when we arrived but the side door was open with people sitting around smoking and a dog running around off leash. When we got to the room there were holes in the wall and you could hear EVERYTHING, people going in and out of their rooms, talking. We were booked for two nights but we checked out after one and found a better hotel for the next night. I would not have felt safe staying here without my husband accompanying me.
Stayed 2 nights in Jul 2021
Response from Bill on Oct 21, 2022
Dear Cynthia,We apologize for your experience and no further action is required on your part. Management has been notified and any necessary changes will be made. Take Care.

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2022
Response from Bob on Oct 11, 2022
Hi Crystal,Thank You for your feedback. We appreciate your stay and hope to see you again. Take Care.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Poorly kept up, smelled of drugs , roaches throughout , shower leaked can hear the water dripping even with door closed
Stayed 6 nights in Sep 2022
Response from Bob on Oct 7, 2022
Hello, We apologize for your experience. We appreciate you staying with us and hope you will consider us again. Management has been notified and no further action is required on your part.

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Joe on Sep 20, 2022
Robert, Thank You for your feedback. We appreciate your stay and hope to see you again. Take Care

4/10 Poor

Jody

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from John on Sep 20, 2022
Hi Jody, Thank You for your feedback.Management has been notified. We take your comments seriously and no further action is required on your part. Take Care.

2/10 Terrible

Patrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022
Response from Bob on Sep 15, 2022
Hi Patrick, Thank You for your feedback.Management has been notified. We take your comments seriously and no further action is required on your part. Take Care.

2/10 Terrible

Briana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Bob on Sep 8, 2022
Hi Briana, Thank You for your feedback.Management has been notified. We take your comments seriously and no further action is required on your part. Take Care.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got there and their rooms looked horrible... Every one that they showed me... Definitely not a safe place for my family... Paid cash then demanded a full refund and got it... We will never stay at any motel 6 because of that brief experience... What a dump...
Stayed 3 nights in Aug 2022
Response from John on Oct 17, 2022
Dear Guest,We apologize for your experience and no further action is required on your part. Management has been notified and any necessary changes will be made. Take Care.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from P on Aug 11, 2022
thank you

2/10 Terrible

Markel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Csnt find the words
Stayed 1 night in Aug 2022