Ratings based on 1,198 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staycation

Posted Apr 19, 2017
Cozy industrial type room. Best way to describe it. The burger down stairs is awesome, the views up top are sweet and the bed is the best part. Slept like a baby. Will return.
Comment from Hotel Management
Apr 19, 2017 by Sal , Hotel Management
Thank you for taking time to leave a survey for our property. We're very happy to hear that you had such a great time and enjoyed the burger so much! Sal Soleto Front Office Manger
4 out of 5
Recommended
for Everyone
by A verified traveler from Waco TX

Night out

Posted Apr 14, 2017
Pros: We liked the loft style of the rooms clean and comfortable.
Cons: There was a loud argument in the hallway in the early morning disturbing our friends rest.
Location: We went to dinner and a show it is very near the downtown area within ten minutes of both facilities.
We were there as an anniversary gift for friends. We loved the restoration of and renovations. Our friends loved the accommodation.
Comment from Hotel Management
Apr 14, 2017 by Sal, Hotel Management
Mary, We're so happy to hear that you had such a great time while staying with us! We really do emphasize ensuring our guest have the stay experience that they expect and deserve. I am happy we were able to assist with that! Sal Soleto Front office manager
2 out of 5
by A verified traveler from London

Nice hotel but wrong location

Posted Apr 10, 2017
Pros: Modern, clean, easy to park the car (during the week)
Cons: To have mandatory valet parking for paying guests at the weekend is ludicrous given the proximity to the hotel. Club guests are loud and disturbing.
Location: Further out from the City Centre than we thought so you need a car / taxi everywhere. It's a bit out of the way.
We booked this hotel based on price and having looked at the photos thought we had got a fairly good deal. It is further out of town than we had anticipated and feels quite isolated; we didn't feel confident enough to walk around the area which would be a 20-30 min walk into the City Centre if you wanted to. It's very modern, with a warehouse loft feel about it but despite the high ceilings the room was always warm and cosy with very comfortable beds. We stayed for 3 nights and were delighted to see an on-site car park with loads of space on arrival. It was somewhat surprising that for the following Friday and Saturday night when we arrived back at the hotel to find that it was mandatory valet parking at the weekend - so we were charged for a guy to move our car no more than a few meters to park it. There is a bar/club at the top of the hotel which was really busy and rowdy with revellers all weekend. The noise was unbearable, particularly at closing time when everyone stood outside the hotel screaming and shouting and keeping us awake. The hotel staff did nothing to try and keep the peace for paying guests. I would absolutely avoid this hotel at all costs.
Comment from Hotel Management
Apr 14, 2017 by Sal, Hotel Management
Sally, Thank you for taking time to leave feedback in regard to your most recent stay. I am sorry to hear that you had such a difficult time over the weekend with us. The noise level at the end of the night is something that we should always monitor and take care of. I am dissapointed that we were not able to manage this to your satisfaction. I will make sure that our entire team is made aware of this concern also. Thank you for you survey and we hope that we will be able to have you stay with us again. Sal Soleto Front Office manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Camp Hill, PA

Really enjoyed this hotel!

Posted Apr 3, 2017
Pros: Atmosphere and large room size.
Location: Short walking distance to restaurant/bars. We ate at Full Circle Tavern across the street, and down the street at Mac's Southside. Very good!
Only stayed one night but arrived early and the staff assisted us in getting into our room a couple of hours earlier than regular check in, so appreciated that. Room size was great, two chairs, desk and chair-lots of furniture and storage. Roof top pool looked fun but just too chilly to use. Lobby/bar/sitting/dining atmosphere very fun and interesting- like pictures on website. Would highly recommend this hotel. We had a rental car, so very easy drive to downtown Dallas. Although, there were very good restaurant/bars within close walking distance of the hotel.
Comment from Hotel Management
Apr 4, 2017 by Sal , Hotel Management
Susan, I am very happy that we were able to accomodate an early check in for you and your guests. We do understand the pains of travel so our goal is to do everything we can to ensure everything is as comfortable as possible upon arrival. Sal Soleto Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 28, 2017
Great place to stay in Southside Dallas. Great rooftop pook
Comment from Hotel Management
Mar 29, 2017 by Sal, Hotel Management
Thank you for taking time to leave a five star review for our property! We're always glad to hear that our guest have had such a great stay with us! Sal Soleto Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and great location

Posted Mar 18, 2017
Pros: The staff are great and the service even better.
Cons: Nothing
Location: Great location close to the convention center, and they even have a nice shuttle to take you downtown.
The NYLO is a must stay. The bed is the most comfortable bed I have ever slept on in a hotel.
Comment from Hotel Management
Mar 29, 2017 by Sal, Hotel Management
Thank you so much for taking time to leave a five star review for our property! We're always happy to hear that our guest are having a great experince while staying with us! Sal Soleto Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Great Place

Posted Mar 18, 2017
Really enjoyed staying at the NYLO. It has this eclectic, artistic side to it. Gorgeous infinity pool view from the roof. Wonderful little coffee shop and small grocery market across the street. The rooms are modern I ndustrial shabby-chic. The neighborhood is a little sketch. But the police station is right across the street. It's also down the street from a great little theater. I'd stay here again in a heart beat.
Comment from Hotel Management
Mar 29, 2017 by Sal, Hotel Management
Stephen, Thank you for leaving such a detailed survey for our property and surrounding area. We are very happy to be in a location where our guest are able to safely travel the area and have a great time. I am glad you were able to take part in that and look forward to your next visit! Sal Soleto Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Spring Break

Posted Mar 16, 2017
This hotel is beautiful! The roof top heated pool was a great temperature for my daughters to swim in.
Comment from Hotel Management
Mar 29, 2017 by Sal, Hotel Management
Thank you so much for taking time to leave a five star review for our property! We're always happy to hear that our guest are having a great experince while staying with us! Sal Soleto Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Good location not to far from downtown.

Posted Mar 15, 2017
Pros: Very funky and hip looking decor.
Cons: Fridge in the room, more carpet on the floor.
Location: Good location not to far from downtown.
Nice hotel, very close to downtown, very easy as we had a rental car with plenty of free parking. Hotel really needs to have a gym.
3 out of 5
Recommended
for Everyone
by A verified traveler

Was very disappointed

Posted Mar 14, 2017
Pros: Art was cool.
Cons: Customer service. Cleanliness!
Location: Very limited. Sketchy bars nearby!
Staff wasnt the friendliest. Room wasn't very clean. The room was so loud we could hardly get any sleep. We had a room on 5th floor. 6th floor is bar and swimming pool. All we heard all night was the pool equipment roaring loud!!!!