Ratings based on 1,218 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Other
by A verified traveler

Posted May 22, 2017
fun change from a standard hotel room, no complaints. room was very cool, I would describe it as garbage chic, so if your a hipster this hotel is for you.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston, tx

Great location and caring staff

Posted May 13, 2017
I had a quick stay in this hotel and the staff were all very warm and accommodating. The shuttle was such an added help. A huge thank you to the chef for moonlighting as the shuttle driver in a pinch. He was so gracious and obviously a great team player. Thanks again!
Comment from Hotel Management
May 14, 2017 by Sal, Hotel Management
J, Thank you for taking time to share your experience regarding your stay with us over the weekend! I am very happy to hear that our team was able to ensure a great stay! Sal Soleto Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2017
The hotel was very nice,clean and comfortable. The staff was friendly and helpful. The shuttle was not available in some circumstances.
Comment from Hotel Management
May 9, 2017 by Sal , Hotel Management
I am very happy to hear that you had a great time with us and found our staff " Friendly and helpful". We look forward to having you stay with us again! Sal Soleto Front office manager
3 out of 5
by A verified traveler

Unique

Posted Apr 30, 2017
Unique, fun enviroment. Clean rooms. Valet staff mega friendly and helpful. Good location. Very unorganized with billing and checkout.
Comment from Hotel Management
May 2, 2017 by Sal, Hotel Management
I am glad to hear that you enjoyed you stay so much and found our staff to be very friendly. I do apologize though for your checkout experience. I will make sure that this is adressed. Sal Soleto Front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxury hotel near downtown Dallas

Posted Apr 30, 2017
Very good service great food good entertainment and nice pool bar on the roof
Comment from Hotel Management
May 2, 2017 by Sal, Hotel Management
So glad to hear that you enjoyed our hotels entertainment and food! We always make the greatest effort to ensure an incredibe experience for all of our guest! Sal Soleto Front office manager
4 out of 5
Recommended
for Couples
by A verified traveler

Nice, affordable hotel

Posted Apr 27, 2017
Pros: The rooms are nice and spacious. The bed is very comfortable. We really enjoyed the cute boutique style of the hotel and friendly staff.
Cons: The shower are good but look a little dated.
NYLO is a great little affordable boutique hotel. There is a Tavern and social house across the street and it's only a mile from the Convention Center. The staff is very welcoming and friendly. Check-in was ridiculously long but the rest of the stay was great.
Comment from Hotel Management
Apr 27, 2017 by Sal, Hotel Management
Thanks for taking time to leave a review for our property in regard to your most recent stay! We're glad to hear that you found our staff "Friendly" and the local area convenient. Hopefully will have the opportunity to have you stay with us again soon! Sal Soleto Front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler

a girl's over night in dallas

Posted Apr 26, 2017
Pros: location and uniqueness
Cons: can't think of anything off hand
Location: the train station is a block away and a five dollar rail pass will let you ride all day. the location is away from the main hustle bustle of the city
The hotel was all that and more - we were warmly received in reception, the room was over the top in amenities and style, everyone was cheerful and helpful. The heated pool was beautiful and added distinction to the experience.
Comment from Hotel Management
Apr 27, 2017 by Sal, Hotel Management
We're happy that we were able to offer a warm welcome and an excellent stay experience while with us. We hope that we're able to share more of those great moments in the future! Sal Soleto Front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staycation

Posted Apr 19, 2017
Cozy industrial type room. Best way to describe it. The burger down stairs is awesome, the views up top are sweet and the bed is the best part. Slept like a baby. Will return.
Comment from Hotel Management
Apr 19, 2017 by Sal , Hotel Management
Thank you for taking time to leave a survey for our property. We're very happy to hear that you had such a great time and enjoyed the burger so much! Sal Soleto Front Office Manger
4 out of 5
Recommended
for Everyone
by A verified traveler from Waco TX

Night out

Posted Apr 14, 2017
Pros: We liked the loft style of the rooms clean and comfortable.
Cons: There was a loud argument in the hallway in the early morning disturbing our friends rest.
Location: We went to dinner and a show it is very near the downtown area within ten minutes of both facilities.
We were there as an anniversary gift for friends. We loved the restoration of and renovations. Our friends loved the accommodation.
Comment from Hotel Management
Apr 14, 2017 by Sal, Hotel Management
Mary, We're so happy to hear that you had such a great time while staying with us! We really do emphasize ensuring our guest have the stay experience that they expect and deserve. I am happy we were able to assist with that! Sal Soleto Front office manager
2 out of 5
by A verified traveler from London

Nice hotel but wrong location

Posted Apr 10, 2017
Pros: Modern, clean, easy to park the car (during the week)
Cons: To have mandatory valet parking for paying guests at the weekend is ludicrous given the proximity to the hotel. Club guests are loud and disturbing.
Location: Further out from the City Centre than we thought so you need a car / taxi everywhere. It's a bit out of the way.
We booked this hotel based on price and having looked at the photos thought we had got a fairly good deal. It is further out of town than we had anticipated and feels quite isolated; we didn't feel confident enough to walk around the area which would be a 20-30 min walk into the City Centre if you wanted to. It's very modern, with a warehouse loft feel about it but despite the high ceilings the room was always warm and cosy with very comfortable beds. We stayed for 3 nights and were delighted to see an on-site car park with loads of space on arrival. It was somewhat surprising that for the following Friday and Saturday night when we arrived back at the hotel to find that it was mandatory valet parking at the weekend - so we were charged for a guy to move our car no more than a few meters to park it. There is a bar/club at the top of the hotel which was really busy and rowdy with revellers all weekend. The noise was unbearable, particularly at closing time when everyone stood outside the hotel screaming and shouting and keeping us awake. The hotel staff did nothing to try and keep the peace for paying guests. I would absolutely avoid this hotel at all costs.
Comment from Hotel Management
Apr 14, 2017 by Sal, Hotel Management
Sally, Thank you for taking time to leave feedback in regard to your most recent stay. I am sorry to hear that you had such a difficult time over the weekend with us. The noise level at the end of the night is something that we should always monitor and take care of. I am dissapointed that we were not able to manage this to your satisfaction. I will make sure that our entire team is made aware of this concern also. Thank you for you survey and we hope that we will be able to have you stay with us again. Sal Soleto Front Office manager