Ratings based on 1,223 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from US

Posted May 26, 2017
Rats in the PVC pipe. Run down area. There were vulgar stickers of a mans private area all of the room from previous guest. The rooms simply looked and felt old!
5 out of 5
Recommended
for Everyone
by A verified traveler

Urban Chic Hotel with Amazing Rooftop View

Posted May 26, 2017
The staff were friendly and welcoming. The hotel's urban chic decor was fun. The view of the city from the rooftop was beautiful. I would definitely stay here again.
Comment from Hotel Management
May 26, 2017 by Sal , Hotel Management
Thank you for taking time to leave such a great review for our property! We're glad that you had such a great time and we look forward to your next visit with us! Sal Soleto Front office manager
5 out of 5
Recommended
for Other
by A verified traveler

Posted May 22, 2017
fun change from a standard hotel room, no complaints. room was very cool, I would describe it as garbage chic, so if your a hipster this hotel is for you.
Comment from Hotel Management
May 23, 2017 by Sal , Hotel Management
Thank you for your thoughtful review of our property.We're very glad to see that you had a great time with us and enjoyed a change up from the typical hotel experience! Sal Soleto Front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler from houston, tx

Great location and caring staff

Posted May 13, 2017
I had a quick stay in this hotel and the staff were all very warm and accommodating. The shuttle was such an added help. A huge thank you to the chef for moonlighting as the shuttle driver in a pinch. He was so gracious and obviously a great team player. Thanks again!
Comment from Hotel Management
May 14, 2017 by Sal, Hotel Management
J, Thank you for taking time to share your experience regarding your stay with us over the weekend! I am very happy to hear that our team was able to ensure a great stay! Sal Soleto Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 6, 2017
The hotel was very nice,clean and comfortable. The staff was friendly and helpful. The shuttle was not available in some circumstances.
Comment from Hotel Management
May 9, 2017 by Sal , Hotel Management
I am very happy to hear that you had a great time with us and found our staff " Friendly and helpful". We look forward to having you stay with us again! Sal Soleto Front office manager
3 out of 5
by A verified traveler

Unique

Posted Apr 30, 2017
Unique, fun enviroment. Clean rooms. Valet staff mega friendly and helpful. Good location. Very unorganized with billing and checkout.
Comment from Hotel Management
May 2, 2017 by Sal, Hotel Management
I am glad to hear that you enjoyed you stay so much and found our staff to be very friendly. I do apologize though for your checkout experience. I will make sure that this is adressed. Sal Soleto Front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxury hotel near downtown Dallas

Posted Apr 30, 2017
Very good service great food good entertainment and nice pool bar on the roof
Comment from Hotel Management
May 2, 2017 by Sal, Hotel Management
So glad to hear that you enjoyed our hotels entertainment and food! We always make the greatest effort to ensure an incredibe experience for all of our guest! Sal Soleto Front office manager
4 out of 5
Recommended
for Couples
by A verified traveler

Nice, affordable hotel

Posted Apr 27, 2017
Pros: The rooms are nice and spacious. The bed is very comfortable. We really enjoyed the cute boutique style of the hotel and friendly staff.
Cons: The shower are good but look a little dated.
NYLO is a great little affordable boutique hotel. There is a Tavern and social house across the street and it's only a mile from the Convention Center. The staff is very welcoming and friendly. Check-in was ridiculously long but the rest of the stay was great.
Comment from Hotel Management
Apr 27, 2017 by Sal, Hotel Management
Thanks for taking time to leave a review for our property in regard to your most recent stay! We're glad to hear that you found our staff "Friendly" and the local area convenient. Hopefully will have the opportunity to have you stay with us again soon! Sal Soleto Front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler

a girl's over night in dallas

Posted Apr 26, 2017
Pros: location and uniqueness
Cons: can't think of anything off hand
Location: the train station is a block away and a five dollar rail pass will let you ride all day. the location is away from the main hustle bustle of the city
The hotel was all that and more - we were warmly received in reception, the room was over the top in amenities and style, everyone was cheerful and helpful. The heated pool was beautiful and added distinction to the experience.
Comment from Hotel Management
Apr 27, 2017 by Sal, Hotel Management
We're happy that we were able to offer a warm welcome and an excellent stay experience while with us. We hope that we're able to share more of those great moments in the future! Sal Soleto Front office manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staycation

Posted Apr 19, 2017
Cozy industrial type room. Best way to describe it. The burger down stairs is awesome, the views up top are sweet and the bed is the best part. Slept like a baby. Will return.
Comment from Hotel Management
Apr 19, 2017 by Sal , Hotel Management
Thank you for taking time to leave a survey for our property. We're very happy to hear that you had such a great time and enjoyed the burger so much! Sal Soleto Front Office Manger