3 days in DFW
Posted Nov 14, 2016
The Good: The complementary breakfast where the coffee was very good, the egg sandwiches, juice, waffles were good, the beds were comfortable, and the price for the room was fair.
The Bad: the carpet in the room seemed very old and sticky; made sure socks were worn while we were there, and the room was smaller than expected; as far as cleanliness, the room was a 5 out of 10.
The Ugly: an overnight water leak left the carpet around the sink, shower room, and carpeted area between bed and shower soaked (coupled with sticky, stained carpet.) Told the front counter staff in the morning only to be told, "oh, so that's were the leak is coming from (staff had placed 3-5 buckets on the lobby floor collecting water leaks from the ceiling where our room was located). No apologies. No attempt and making things right. Just an Oh?