Only stay here if you like being treated like trash. The manager will not help you and will intentionally work against you. I have a list of 10 malfeasances within a 48 hour stay. They range from not having the room I booked (and upon showing him an email being told I am a liar) to them not brining towels to our room until 10 hours after requested (YES, 10 hours).
There's PLENTY of hotels around here. Stay at a holiday inn before here. I wish I would've.
Comment from Hotel Management
Oct 11, 2016 by CW, Hotel Management
Thank you for taking the time to review your stay with us. We’re very sorry you experienced an undesirable stay and level of customer service. I am delighted that we were able connect and provide you with a satisfactory resolution for your experience. Again, we appreciate you alerting us to this issue and we hope you will give us a second chance if you return to Dallas. Chandana Weerasekara