Ratings based on 279 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Nice stay

Posted Nov 28, 2016 on Hotels
Very nice room. Friendly staff. Hot breakfast could have been better. Only one person working and a lot of items were empty.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
We appreciate you staying with us and sharing your experience. On behalf of my team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for our food and beverage team. Thank you again and safe travels!
5 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you for the five star rating! We are happy to have exceeded your expectations. We look forward to seeing you again in the near future!
3 out of 5
by A verified traveler

Posted Nov 25, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you for your rating!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great, Once again

Posted Nov 24, 2016
I love this hotel! I always stay here when I come to Dallas.
Comment from Hotel Management
Nov 30, 2016 by Debbie Diaz, Hotel Management
THANK YOU for your loyalty to our property. We truly value our loyal guests and are grateful to you for choosing us when you travel to Dallas.
5 out of 5
by A verified traveler from Oklahoma City

The best...

Posted Nov 22, 2016 on Hotels
Always a great stay. Rooms are clean, modern look. Breakfast is good, great location. Highly recommended.
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
"The best..." what a great comment!! Thank you so much for taking the time to share your feedback. I will be sharing this with our team so we may continue delivering memorable service to each and every guest.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicag

Best place I've stayed in the area w/great price!

Posted Nov 21, 2016
I loved this hotel, it had everything I needed for a long stay in Dallas. The staff was supper friendly & helpful, room exceptionally clean & spacious, it felt modern & new construction. The location was perfect as well & the included breakfast was superb! This is where I will stay every time I come to Dallas!
Comment from Hotel Management
Nov 30, 2016 by Debbie Diaz, Hotel Management
Thank you so much for this great comment!! We take pride in assuring each and every guest enjoys their stay. I will be sure to share your comments with the team and look forward to your return in the near future!
5 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you for the five star rating!! We hope to see you again soon!
4 out of 5
by A verified traveler from H

Baby shower getaway

Posted Nov 18, 2016
We were in town for the weekend and stayed at this particular hotel. The rooms were cozy and comfortable. The breakfast was good. Also the evening staff helped us with locating an infant bed for our 10 month old and personally delivered it to our room... talk about service! Would stay there again
Comment from Hotel Management
Nov 30, 2016 by Debbie Diaz, Hotel Management
Thank you so much for your kind words regarding the team! I will be sure to share this with them! We hope to see you again when your travels bring you back to Addison!
5 out of 5
by A verified traveler

Will come again

Posted Nov 14, 2016 on Hotels
Excellent location....quiet yet close to restaurants, Galleria, movie theaters, etc. Wonderful breakfast, clean, and friendly staff!
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you for your kind words about our staff! Comments such as these motivate our team to continue providing excellent service. We look forward to your return!
5 out of 5
by A verified traveler

Posted Nov 13, 2016 on Hotels
Great place to stay! Would stay again!
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Thank you so much! We hope to see you again soon!