Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Close to the airport

Posted Aug 7, 2016
Nice place good location a little too expensive! Easy to get to
4 out of 5
by A verified traveler

Nice hotel

Posted Jul 3, 2016
Pros: nice staff
Cons: AC blowing hot air at night.
Location: Excellent location. Across from Grapevine Mall, Whataburger right next door.
Stayed at this hotel for a conference. The staff were extremely nice. Breakfast staff, very nice and helpful. Complimentary breakfast was very good. Overall very good
5 out of 5
by A verified traveler

Posted Jun 7, 2016 on Hotels
The lady who took care of the breakfast on the weekend was very good. She was there to help when things got low. Very good breakfast.
5 out of 5
by Glenda

This traveler left a rating score only Posted Apr 16, 2016 on Hotels
4 out of 5
by Juanita from San Marcos, TX

It's all about customer service for me...

Posted Mar 23, 2016 on Hotels
My hubby & I with our kiddos stayed one night as a last minute getaway before Spring Break weekend was over.I had called & spoke to Lee letting him know we would be a late check in.He was friendly & helpful.When i checked in,it was a completely different story.I walked in to an empty lobby.I loathe service bells,but started looking for one when no one came out.Didn't find one.So I leaned over & called out for someone.again silence. I then heard some more noise in the back & called out again. Finally someone named Sheren came out.Sheren managed to mutter a few words.She asked for basic info, name, cc info,etc.No warm greeting, small convo, nothing.She just told me where the elevator was & breakfast time. Maybe I interrupted her break? The room was clean & roomy.The bed was hard,but the pillows were so comfortable so that made up for it for me.Wifi was not great..could never connect.We got the studio/kitchenette with full size appliances.If we ever stay longer, we will save money by buying groceries.We went down for breakfast & the service we received there was so great it made up for frontdesk Sheren.I wish I would've gotten her name. She was extremely helpful & attentive & made us feel so welcomed.The food was delicious with lots of options from healthy to hearty choices.I used the gym the night we got there & in the morning.The gym equipment is old & tired but it did the job & towels & water bottles were handy.
5 out of 5
by Marquetta from Tulsa ok

Posted Mar 22, 2016 on Hotels
Wonderful!!!
5 out of 5
by Jason from Edmond, OK

Top notch!

Posted Nov 30, 2015 on Hotels
Great hotel, great staff, great hotel restaurant.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2015 on Hotels
5 out of 5
by A verified traveler from Asquith,SK

Nice hotel-Separate sleeping quarters

Posted Nov 12, 2015
Pros: Separate bedroom for mom and dad;), and a TV in each room!
Great experience, friendly staff, good complimentary breakfast every morning. King size bed in a separate bedroom, hide a bed in the sitting area with a full kitchen. 2 TV's, Great room for the price, highly recommend. Special shout out to Amanda?? in the restaurant/bar for going the extra mile.
4 out of 5
by A verified traveler from OKC

Nice hotel, good breakfast and near shopping

Posted Nov 11, 2015
Pros: Location and value
Cons: Mattresses too firm
Location: Good shopping and good variety of restaurants nearby.
Room clean, nice location, bed too firm was the only negative.