Posted Oct 3, 2016
The staff was friendly and the hotel was clean, we just didn't get any rest because the walls are too thin. We heard everything foing on to the room to our left and to our right. Needless to say, we checked out at 8am instead of noon.
Comment from Hotel Management
Oct 5, 2016 by Tyler Campbell, Hotel Management
Thank you for sharing this comprehensive review with us. I apologize that you left early without getting a good nights rest because of the noise from neighboring rooms. Our staff and security do not tolerate high noise volumes and take these complaints very seriously. I hope you will give us another opportunity to enhance your stay with better accommodations and a room in the quieter area of the hotel the next time you visit the Dallas area. Thank you again for sharing this feedback.