Run down hotel with careless staff at checkin
Posted Nov 21, 2016
There was an event the weekend I stayed so when I arrived I was told to find parking elsewhere even though I had many bags and needed help with them. When I finally found parking, there were no signs telling me where to go to find the reservation desk. Once I found the desk, the lady barely said hello, didn't advise me about any amenities in the hotel or that parking would be extra on top of the room fees and didn't offer to add that charge to my room. I was also woken up at 1am by a very loud drunken crowd who was walking and yelling down the hallway outside of my room. This was supposed to be a night of rest for me because I have four young kids at home and my husband had offered to watch them so I could get a break for 24 hours. I went home even more tired than I arrived. So disappointed in this place.