Okay Hotel / high price for what you get
Posted Mar 20, 2017
Hotel need a major overhaul and facelift. For the price I paid you would expect a much nicer hotel. Bed was horrible - Mattress worn-out and dipped in the middle. Pool area, especially the water looked filthy. Didn't trust using it which was a shame. Picked this hotel because they had indoor /outdoor swimming for the kids. Wallpaper in hallways was torn. A/C didn't work well. Room was stuffy and hot even turned way down. Glass door between bedroom and sitting area should be replaced with solid wood. With little ones it was very nerve-wracking making sure they didn't run into it and get hurt. Stayed on the club level. Club room was very nice and well maintained. Host was very pleasant and helpful. Front desk personal, housekeeping staff, were all very nice and helpful. Clean the pool area and update the rooms with nice beds and mattresses and I would love to return.
Comment from Hotel Management
Mar 21, 2017 by Stephen, Hotel Management
Thank you for staying with us. Renovations to the property are coming very soon and we hope to welcome you back to see the changes. We appreciate your feedback!