Ratings based on 428 Verified Reviews

4.3 out of 5
81% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

One night stay

Posted Apr 15, 2018
It smelled weird. My room wasn’t cleaned correctly. I moved the pillows and found used wrappers. Not cool. Breakfast was decent.
Comment from Hotel Management
Apr 16, 2018 by Lisa H, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback. Please accept our sincere apologies for the cleanliness issue you experienced. We have shared your feedback with our team to ensure this is an isolated issue. Thank you again for taking the time to leave your review; we do hope you will provide us an opportunity to better your stay during your next trip to Dallas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good experience

Posted Mar 19, 2018
The hotel was clean, good breakfast and very friendly staff.
Comment from Hotel Management
Mar 22, 2018 by Lisa H, Hotel Management
Dear Valued Guest, Thank you for taking the time our of your day to review our property; it truly keeps us motivated to see our hard work pay off. We have shared your feedback with our team, and hope to serve you again soon!.
4 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Weekend

Posted Mar 10, 2018
Gloria at the front desk helped make this a very pleasant stay. Centrally located with a large clean quiet 3rd floor king suite. Good breakfast free parking free WIFI shuttle available to DFW. several nearby food options. I would stay here again
Comment from Hotel Management
Mar 13, 2018 by Lisa H, Hotel Management
Thank you for sharing your experience--we are always excited to recognize a team member for a job well done! We hope you will visit again soon!
5 out of 5
by A verified traveler

Posted Feb 25, 2018 on Hotels
Comment from Hotel Management
Mar 13, 2018 by Lisa H, Hotel Management
Thank you for your feedback. We hope to see you next time your travels bring you to Dallas!
5 out of 5
by A verified traveler

Posted Feb 19, 2018 on Hotels
Comment from Hotel Management
Mar 13, 2018 by Lisa H, Hotel Management
Your feedback is genuinely appreciated. Please keep us in mind next time you visit the Dallas area!
5 out of 5
by A verified traveler

Posted Feb 19, 2018 on Hotels
Comment from Hotel Management
Mar 13, 2018 by Lisa H, Hotel Management
Your valued feedback is greatly appreciated! We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2018
Pros: modern and tasteful
nice and comfortable suite. elegant bathroom and comfortable bedding
Comment from Hotel Management
Mar 13, 2018 by Lisa H, Hotel Management
Thank you for taking the time to share your experience! We hope you will visit again soon!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Jan 30, 2018 on Hotels
Comment from Hotel Management
Feb 5, 2018 by Lisa H, General Manager, Hotel Management
Dear Valued Guest, We genuinely appreciate you taking he time out of your day to leave a review. We hope to see you again soon!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Jan 29, 2018 on Hotels
Great Stay. But The African Manager Just Has To Go! Always Frowing Up. Complaining Saying We Were Too Loud! Which We Barely Was At The Hotel! Just Not Polite At All!!
Comment from Hotel Management
Feb 5, 2018 by Lisa H, General Manager, Hotel Management
Dear Valued Guest, Thank you for taking the time to leave your review. We appreciate your honest feedback and look forward to welcoming you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome hotel. Good location

Posted Jan 6, 2018
Totally satisfied. Neighborhood might be a little dodgy but it’s right by the airport. Friendly staff and they added my marriot points so I give it 5 Stars!
Comment from Hotel Management
Jan 6, 2018 by Lisa H., Hotel Management
Dear Valued Guest, Thank you for taking the time to leave your review. We are delighted to hear we have met/exceeded your expectations! We hope to see you again very soon!