Ratings based on 115 Verified Reviews
2.3 Room cleanliness
2.5 Service & staff
2.3 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Steer Clear of the SterlingPosted Oct 17, 2016 on Hotels
Horrible hotel. Bed had cigarette burns. Room full of roaches, crickets and cob webs. Toilet over flowed and flooded the room. Awful place to stay
by Debbie from Fairview Heights, IL
Improvements are great, however....Posted Dec 3, 2013 on Hotels
This hotel also has permanent residents and were told upon check-in that refrigerator / microwave could not be guaranteed for guests that were not long-term residents. This is a new policy as this is the 7th time we have stayed here for this event. It is crucial for us to have those items and will not be staying here when we return to Dallas if this policy is still followed, no matter how convenient the location. Property shows many signs of aging, but after asking, had everything we needed, room was comfortable and the staff was very willing to assist.
by James from Dallas
Yuk and double yuk.Posted Nov 8, 2013 on Orbitz
This hotel is a total dump. The wall paper was pealing. The coffee maker didn't work. There were bugs in the bathroom...yes bugs. The staff is super nice but they alone can't save this awful place.
I will not stay in this Hotel againPosted Oct 31, 2013 on Orbitz
I will not stay in this hotel again. Carpets is disgusting, doors are missing locks. Bed mattress is old and hard
by Texas trainer
Scary!Posted Oct 28, 2013 on Orbitz
The building looked good from the outside, the reviews and ratings were good, the lobby looked OK, but the rooms are completely scuzzy. I know--I tried two of them. Filthy carpets, lights and telephone non-functional. Tiny old TV. I asked for a new room and got even less there--no lamps at all! This place apparently used to be nice, but--not currently.
by James from Dallas
Yuck!Posted Oct 25, 2013 on Orbitz
The coffe maker was dirty AND didn't work. The light fixtures had burned out bulbs. There were bugs in the bathroom and the towels felt like sandpaper. Never, never again.
Dont be fooled by the pics of the reception areaPosted Oct 21, 2013 on Hotels
You get what you pay for ... I got fooled with the pictures of the reception area which is nice in fact. My excitement only lasted till I reached the 8th floor and exited the elevator. It smelt of low maintenance right as the elevator doors opened. The carpet in the walkway pretty much prepared me on what to expect. Shabby room overall. The bathroom state was ok. The TV was a joke, max 10 channels in which may be 5 work with some clarity! The remote battery was dead. Pillows display their age and abuse. Yuck!
by Monica from San Antonio, TX
Hard to believePosted Oct 20, 2013
I understand that these was not a 5 star hotel, but there some no negotiable minimum expectations at any hotel. First of all the room did not had light, there was a light in the bathroom and on top of the sink, but that was it. For TV I was not expecting a 19" tube TV with 10 channels but 5 of them fading constantly. The carpet was dirty, but I mean dirty not stained. It seem like there was some drywall job done recently and the dust and drywall pieces were still on the carpet. Also there was a weird damp smell in the room. The last thing, but pretty bad too, was that the AC unit could no be adjusted so it could only work full blast. Which made the room super cold.
by Padre Joe from OK
Close to downtownPosted Oct 14, 2013 on Hotels
The hotel is clean, but very, very run-down. That being said, the outside/pool area was very nice. I hope that it is renovated soon.
by Stephanie from Lawton ok
football gamePosted Oct 13, 2013
toilet would not stop running, found hair in the tub