Ratings based on 285 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Austin, TX
Beautiful place, lovely staffPosted Nov 18, 2015
The hotel is thoughtful and gorgeous. Lobby, shops, restaurants and spaces are all stimulating and inspiring. Staff were nothing but sweet, helpful and friendly. The car service driver had great recommendations and enabled us to have a fantastic sushi dinner in Deep Ellum.
for Everyoneby A verified traveler from TX
Close to venuePosted Nov 9, 2015
Wonderful staff. Best bed ever! Close to great restaurants. Bought a coffee downstairs and promptly knocked it over and they quickly cleaned it up and gave me a new cup. I wish I could live there!
for Everyoneby A verified traveler from tx
Posted Aug 31, 2015
Hotel was great experience. Pool is amazing. Would definitely recommend. It is very artsy. Don't think I saw anyone else on our floor even though there were other rooms it felt very private.
for Everyoneby A verified traveler from Chicago, IL
Posted Aug 29, 2015
The hotel and spa were amazing, but what really stands out are the wonderful people that work there. I can't say enough good things about them!!
for Couplesby Derek
Posted Aug 28, 2015 on Hotels
for Couplesby Joseph from SF
Tasty!Posted Aug 25, 2015 on Hotels
A cool place to stay in the middle of everything D. Fun, easy to wander around, and good food.
for Couplesby A verified traveler from Houston, TX
Wife loved it.Posted Aug 24, 2015
Pros: Facilities, scenary, staff, room.
Cons: The valet parking feels forced, and laimed time is 6 to 7 minutes after request for parked car, but seemed longer. Apple TV did not work.
Location: We walked around the block just looking around, but this was really a staycation in the hotel, spending time in the room, restaurant, and pool.
I'm not one to critique places unless there are some obvious negatives. My wife is pretty picky about hotels, but loved everything about this place. That's good enough for me to put 5's across the board.
for Everyoneby A verified traveler
Great experience.....!Posted Aug 23, 2015
From start to finish this, was an excellent experience. We already made plans to stay in this hotel near future, and we will definitely recommend it to family and friends. We were particularly impressed with the front desk staff service: on par with some of the best service that we've had to cross the world including Seoul and New York city. The only minor deficiency had to do with the valet.....not all of them had name tags?
for Everyoneby A verified traveler from houston
INCREDIBLE HOTEL!!Posted Aug 23, 2015
The staff was very friendly!!! We entrance and lobby where amazing!! The room was very nice and contemporary but cozy!! Nice bathroom!! Loved the smell of all the toiletries. The breakfast was amazing!! The best biscuit ever!!!! Everyone was very friendly and nice. I would come back for sure!!!
for Couplesby Thomas
Amazing Pet friendly hotelPosted Aug 20, 2015 on Hotels
We always have a fantastic stay here in addition to being very pet friendly!