Ratings based on 95 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
90% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from haddad

Posted May 27, 2016
Very nice and classic hotel and good location!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5 out of 5
by Elizabeth Ann from Dallas

Posted Apr 19, 2016 on Hotels
Wedding Night - Amazing Treatment!
5 out of 5
by Simon from South Creake, Norfolk, U.K.

Staying at the Ritz for Wrestling!!

Posted Apr 9, 2016 on Hotels
A fabulous stay at the Ritz Carlton. Staff were extremely helpful and friendly. The extra touches such as the free car rides in a Rolls Royce, use of the spa facilities for free on checking out day, late checkout with no charge, and very helpful concierge's made it better than expected. The only slight downside was the quality of the pool area outside and the noisy building work going on over the road
5 out of 5
by A verified traveler from texas

Posted Apr 5, 2016
Very attentive employed and very helpful, courteous .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 28, 2016 on Hotels
5 out of 5
by A verified traveler from Dallas

Excellent Hotel

Posted Mar 7, 2016
Vickie came to my room and was so nice to help me with my tv and Patrick in club level went out of his was to be curtious and very helpful!! 5 stars for service:))
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 17, 2016 on Hotels
5 out of 5
by Brandi

This traveler left a rating score only Posted Feb 16, 2016 on Hotels
5 out of 5
by A verified traveler

Top notch SERVICE!

Posted Feb 10, 2016
Pros: The STAFF!
Cons: I just wish the room was a lil larger
The service and staff were exceptional from the moment I walked in til the moment I walked out!!!
5 out of 5
by A verified traveler

Club Level was a great experience.

Posted Feb 8, 2016 on Hotels
Stayed there for my wife's birthday and did activities downtown. Was a great experience. The service there is just exceptional. The rooms were comfortable, clean and well decorated and remodeled. The attention to detail and customer service was beyond anywhere else. I highly recommend the Club Level rooms to have access to the Club Level Lounge. Access to great food, desserts, drinks, alcohol, and a concierge. From the time we valeted our car to the time we left, it was the most impressive hotel experience and service. Well worth the price for a special occasion.