Ratings based on 590 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Still a great hotel.

Posted Aug 20, 2015
Location: Galleria mall and some restaurants.
Has been there for a long time but it looks great/new. Very comfortable. Would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 5, 2015
Amazing hotel to stay😊. Very nice inside and out. Bummer as costly as the rooms are still have a surcharge for wifi a day 😞
1 out of 5
by A verified traveler from New Orleans

No Comfort Here.

Posted Aug 2, 2015
If you like the look & comfort of a prison cell, this is your hotel. I stayed on the "Club Floor" to ensure a nice room w/ upgraded fluffy bedding, nicer bath, etc... Well, was I surprised! The look is hard & sterile. There is NO fluffy bedding unless you count the 50 lb comforter that feels like you're sleeping under a heavy sand bag. The bathroom is worse. There is no bathtub. Just a shower that is impossible to regulate the temp. And don't bend over the sink to rinse out your mouth while brushing your teeth. The water on/off bar sticks up at just the right angle to put out your eye or put a hole in your forehead. The door to the bathroom is glass. So, unless you don't mind waking up your partner at night when you get up to use the bathroom, DONT STAY HERE! It is totally overpriced & over rated. The staff was nice, though.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jul 30, 2015
Perfectly serviceable hotel. Maybe feeling a little tired? But generous room size, good water pressure, and comfortable bed.
2 out of 5
by A verified traveler from houston tx

Unsatisfactory

Posted Jun 28, 2015
First, they had switched my hotel room I had reserved online so I wouldn't have to deal with any problems. Well it came out to be that they switched up my room which didn't have a view to the outside, which I really wanted to take pictures but instead gave me one to the view off the rooftop to the ballroom. I was really upset about that then another thing about it was that there wasn't any free breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 13, 2015
The Westin is such a great location with easy access to the Galleria.
5 out of 5
Recommended
for Couples
by Jacki from OKC

Great Weekend at the Westin!

Posted Jun 3, 2015 on Hotels
This hotel was very clean. I was greeted promptly by a friendly staff who made me feel important and welcome. The bed was comfortable and cozy. The only downside is the congestion of the neighborhood and parking lot. While they do have valet parking, they have very limited parking for those who wish to make a quick trip up to the room with out leaving their car for the night by using valet.
5 out of 5
Recommended
for Couples
by Melody from Tulsa

The scent of white tea is amazing

Posted Jun 2, 2015 on Hotels
Weekend getaway with my husband. The hotel is beautiful and the scent of white tea that permeates the lobby is amazing! The room was very nice and The Galleria provided convenient restaurants and shopping! Will definitely stay here again!!
5 out of 5
Recommended
for Business Travelers
by Frank from New Hartford, New York

When in Dallas, Westin it up !!

Posted May 30, 2015 on Hotels
The Westin Galleria was, overall, a great experience. Everyone was friendly, respectful and more than helpful. Its physical connection to the Galleria is an added attraction. Our two suggestions would be to add an indoor pool as while we were there Dallas was experiencing horrific weather. We also felt there should be better options in the hotel for breakfast - but not a big deal !
5 out of 5
Recommended
for Families
by Carlos from Texas

Early flight out to Vacation had us overnighting i

Posted May 28, 2015 on Hotels
Early flight out to Vacation had us overnighting in the Westin. We left the Westin at 4:00 am and reached Love Field in 12 minutes. Zipped right down the tollway.