Ratings based on 834 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2017
Excellent location. Attached to a mall. Perfect for shopping.
2 out of 5
by A verified traveler from Seattle

Disappointing Room -- Den!

Posted Apr 25, 2017
I'm disappointed with this stay. I had paid for a deluxe room, but was assigned a den. A room without any natural light -- with windows facing a wall. It was terrible. One of the worst experiences. Disappointed with Westin.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Clean Hotel

Posted Apr 4, 2017
Pros: Clean. Specious. Staff was great.
Cons: Could not find ice machine. Not sure if they have one for guest use.
Location: Being connected to the Galleria was a great convenience to us.
Hotel staff was welcoming. Room was clean. Conveniently connected to the Galleria.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2017 on Hotels
5 out of 5
by Albert

This traveler left a rating score only Posted Mar 17, 2017 on Hotels
5 out of 5
by A verified traveler

Spring break

Posted Mar 16, 2017 on Hotels
The staff were all cheerful and helpful even though it was spring break! My granddaughter and I had a great time shopping, ice skating and eating our way through our time off from school.
5 out of 5
by Amanda

Comfort and cleanliness

Posted Mar 7, 2017 on Hotels
We enjoyed our stay. Room was very spacious and comfortable
5 out of 5
by A verified traveler

Posted Mar 6, 2017 on Hotels
Very nice hotel!! Will definitely stay there again!
5 out of 5
by Travis

This traveler left a rating score only Posted Feb 27, 2017 on Hotels
5 out of 5
by Don Johnson from Dallas

A night out

Posted Feb 21, 2017 on Hotels
Very nice hotel! Staff was extraordinary... I look forward to stay there again.