Ratings based on 412 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Audrey J

Posted Mar 17, 2017 on Hotels
Comment from Hotel Management
Apr 25, 2017 by Renee, Hotel Management
Thank you very much!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vaughan/Canada

The best Hotel I have ever stayed in !

Posted Mar 8, 2017
Pros: Everything !
Cons: Nothing
Location: Great location, close to airport, close to all sports activities FC Dallas Soccer complex, Frisco is amazing, clean and wonderful place and safe
First Class Hotel and Staff, just amazing and recommend to any one who is looking for a first class hotel in a great location in Frisco Texas. Amazing stay !
Comment from Hotel Management
Apr 25, 2017 by Manager, Westin Stonebriar Hotel & Golf Club, Hotel Management
Thank you so much for the kudos! We will share with our staff (& we apologize for the delay in responding). Thank you for your business!
5 out of 5
Recommended
for Everyone
by A verified traveler from OKC

Very pet friendly

Posted Feb 20, 2017
Was very impressed with how pet friendly this hotel was. They provided a pet bed, bowls, a leash and bags. Everyone was very friendly and accommodating. Rooms are spacious and very clean.
Comment from Hotel Management
Feb 20, 2017 by Stonebriar, Hotel Management
Thank you for your recent visit to The Westin Stonebriar Hotel & Golf Club. I am thrilled that you enjoyed your stay. We appreciate and value your business. All the best
4 out of 5
by A verified traveler

Posted Jan 30, 2017 on Hotels
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Thank you for your recent visit and your positive rating. We value and appreciate your business. Be well.
2 out of 5
by brandy

Not a heavenly bed:(

Posted Jan 30, 2017 on Hotels
The bed was so hard! It felt like we were sleeping on a cement block. The sheets were super hard as well and felt stiff, itchy and scratchy. Unapologetic staff who offered either free breakfast or points. We would have rather had a heavenly night of sleep as they promise.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Thank you for your recent visit to The Westin Stonebriar Hotel & Golf Club. I would like to apologize for the inconvenience you experienced with your heavenly night sleep. Your comments have been forwarded to the Director of Housekeeping and our laundry service. Thankfully, this problem was not hotel wide. We appreciate you staying with us and for sharing your valuable feedback. All the best
5 out of 5
by John

Posted Jan 27, 2017 on Hotels
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
John, thank you for your recent stay with us. We value and appreciate your business. All the best
5 out of 5
by Jeannette

Posted Jan 23, 2017 on Hotels
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Thank you for your recent visit to The Westin Stonebriar. We appreciate and value your business. Be well
5 out of 5
Recommended
for Everyone
by A verified traveler from Mechanicsville,VA

Nice hotel, close to restaurants and shops

Posted Jan 9, 2017
The manager, McKenzie, was super helpful and very professional in helping us with our stay.
Comment from Hotel Management
Jan 10, 2017 by Stonebriar, Hotel Management
Thank you for your recent visit and for your great feedback on McKenzie. I will be sure to share your comments. We value your business. All the best
5 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Overall stay was amazing; only have one bad remark. On the last day, went to Legacy Grill and the waiter wasn't the friendliest but he was attentive. While I understand he could have been having been having a bad morning, don't bring it to work with you.. grin and bear through it.. still left him a very generous tip.. you never know what someone is battling at any given moment!
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thank you very much for your feedback. I appreciate your comments and will share your review with our department heads and staff. We apologize for the negative experience you encountered in Legacy Grill. I am thrilled to hear that your overall stay was amazing. We value and appreciate your business and look forward to the welcoming you back soon. All the best
5 out of 5
by A verified traveler

Posted Jan 1, 2017 on Hotels
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Thank you for staying with us and for your positive rating of our hotel. We value your business. Be Well