I was put out by the fact that we chose this hotel based on the swimming pool accommodations and there being a little slide. Upon arrival, no slide. I also was disappointed in the temperature of the room. It was so hot and took several hours (us leaving and coming back for the room to get somewhat cool). The mattress comfort (or lack thereof)was another disappointment and the food (Maggiano's take out boxes) set right outside our doorway upon arrival. I won't stay here again.
Comment from Hotel Management
Jul 14, 2016 by Renee, Hotel Management
Thank you for staying with us and for taking the time to share your feedback. I would like to apologize for the inconveniences you experienced. Although we strive to exceed our guest's expectations, at times we fall short and I hope you would allow us another opportunity to deliver our excellent service.
All the best