Ratings based on 190 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 15, 2017
Had a pleasant stay here whilst on business in Dallas, staff were very friendly and had everything I needed.
3 out of 5
by A verified traveler

Posted Dec 21, 2016 on Hotels
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to review your stay. I'm sorry to see that we came up short in offering you the five star service we strive for. I only wish we knew what kept you from completely enjoying our hotel. If you are ever back in the area, we hope you will allow the TownePlace Suites Dallas Bedford another chance to impress you. Sincerely, Stephanie W. General Manager
4 out of 5
by A verified traveler

Posted Dec 3, 2016 on Hotels
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your review of our TownePlace Suites Dallas/Bedford. We hope to see you again soon, should you ever return to the area. Sincerely, Stephanie W General Manager
5 out of 5
by A verified traveler

Posted Nov 10, 2016 on Hotels
Comment from Hotel Management
Dec 7, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your wonderful 5-Star review of our TownePlace Suites Dallas/Bedford. We hope you come see us again should you return to the area! Happy Holidays. Regards, Stephanie W. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 24, 2016
great for the price! staff was wonderful , room was great. quality overmatched the price
Comment from Hotel Management
Oct 28, 2016 by Manager, Hotel Management
Dear Charlie, Thank you so much for your wonderful comments. We are so thrilled that you enjoyed our staff! We hope to see you again. Sincerely, Stephanie W. General Manager
5 out of 5
by A verified traveler

Posted Oct 4, 2016 on Hotels
Nice hotel. Pleasant staff, clean room, nice amenities. My only issue is that the AC doesn't get the room cold enough.
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Dear Traveler, I am so glad that you enjoyed the staff while at the hotel. I am sorry to hear that you had troubles with your AC. We certainly will be sure to have that checked out so that no other guest has this experience. Sincerely, Stephanie W. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from mounds ok

Good but...

Posted Oct 2, 2016
The staff was excellent. It was nice & breakfast was good. The A/C didn't get the room cool enough. Also the mattress on hideaway was terrible.
Comment from Hotel Management
Oct 7, 2016 by Manager, Hotel Management
Dear Traveler I am so glad that you enjoyed the staff while at the hotel. I am sorry to hear that you had troubles with your AC. We certainly will be sure to have that checked out so that no other guest has this experience. Sincerely, Stephanie W. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas

Top-notch hotel

Posted Aug 10, 2016
Very nice hotel with a good location. Easy to find but far enough from freeway and traffic to make for a quiet location. Excellent staff, very clean. Highly recommended!
5 out of 5
by Mike from Paris, TX

Great weekend family getaway!

Posted Aug 6, 2016 on Hotels
Front desk check in was quick and the lady clerk was so friendly. Every employee we passed by smiled and spoke to us. Always asking if they could get us anything. This was a great place for a family weekend getaway. We will return!!
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Love the kitchen area!

Posted Aug 3, 2016
We had a nice room with a living area and kitchen. Everything seemed really small so I am glad we went for the larger room.