Ratings based on 359 Verified Reviews

4.2 out of 5
72% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 22, 2018
the breakfast was amazing
Comment from Hotel Management
Jun 23, 2018 by Guest Relations Manager, Hotel Management
Dear guest, We thank you for your time in sharing with us your thoughts regarding your stay. It is fantastic knowing that you are pleased with the services and comfortable in the room you are staying in. Do not hesitate to call our front desk if you need assistance when you visit us again.
5 out of 5
by A verified traveler

Posted Jun 21, 2018
Very pleasurable
Comment from Hotel Management
Jun 23, 2018 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for your review. We're happy to hear that you enjoyed your stay with us, We hope to hear from you again on your next visit!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 20, 2018
Front Desk charged my credit card when I already paid through Expedia. And they weren't quick to refill breakfast food. Staff didn't seem like they enjoyed their job much.
5 out of 5
by A verified traveler from Odessa tx

Posted Jun 18, 2018
Comment from Hotel Management
Jun 21, 2018 by Guest Relations Manager, Hotel Management
Hi Monique, We are delighted knowing that we sufficed your accommodation needs. Thank you very much for the perfect rating! We look forward to see you again soon. Regards,
5 out of 5
by A verified traveler

Posted Jun 18, 2018
Comment from Hotel Management
Jun 21, 2018 by Guest Relations Manager, Hotel Management
Dear guest, Thanks for the wonderful review score! Nice to hear that you enjoyed your stay with us, and we hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly Atmosphere

Posted Jun 15, 2018
I just have a general complaint that it sucks having to wait until 3pm to check in. We were from out of town and wanted to unpack before the days festivities. I understand the reason being why but it was an inconvenience. Overall we enjoyed our stay. My family had traveled to dallas for our family vacation and were happy to have a hotel that was within our price range!
Comment from Hotel Management
Jun 21, 2018 by Guest Relations Manager, Hotel Management
Dear guest, I am so sorry we did not have immediate available room to accommodate you and your family during your early arrival. It is heartwarming though that you were all pleased and comfortable during your stay. We hope to see you again.
4 out of 5
by A verified traveler

Posted Jun 14, 2018
maria and penny was so nice to my son and I
Comment from Hotel Management
Jun 21, 2018 by Guest Relations Manager, Hotel Management
Dear guest, We are all delighted knowing that you were comfortable and had a relaxing time with us. Thank you for your feedback, Maria and Penny will surely love to hear of your comment. Thank you very much!
5 out of 5
Recommended
for Everyone
by A verified traveler from Correctionville, IA

clean room by Love Field with free shuttle

Posted Jun 13, 2018
Pros: We really liked the cleanliness and quiet room. It was nice to have the paper too.
Cons: I would appreciate some sugar free waffle syrup.
Location: It was very close to Love Field and transportation is provided. We had an appointment at Sammons Cancer Center and found your taxi service helpful.
The hotel was very clean and it appeared that they had just remodeled. The carpets were new and the beds were very comfortable. A microwave and refrigerator were available in the room with a Keurig coffee maker and TV. Lots of places to plug in computers and phones. I left my purse at the computer desk only to discover it was missing when it was time to leave. I asked at the front desk and someone was honest and kind to return it to the front desk with all the credit cards and cash. I was amazed and thankful!! We wanted to thank the honest person who turned it in for me! The morning breakfast included: eggs, hash browns, bacon or sausage, rolls, waffles, fresh fruit, and a variety of drinks and cereals.
Comment from Hotel Management
Jun 14, 2018 by Manager, Hotel Management
On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler

The atmosphere n location were very pleasant

Posted Jun 13, 2018
The staff did a wonderful n professional job every day to make sure my mom and I was comfortable n welcome. Thanks to the staff we were able to host eat almost every day with transportation there. Thank you Ms. Penny n staff I greatly appreciate the hospitality been away from and my mom is in a wheelchair. From the front door to the housekeeper job well done. Rate a 4 stars any day
Comment from Hotel Management
Jun 14, 2018 by Manager, Hotel Management
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
4 out of 5
by A verified traveler

Posted Jun 10, 2018
Hallways was hot
Comment from Hotel Management
Jun 12, 2018 by Manager, Hotel Management
We appreciate your rating of our hotel and the feedback you have shared pertaining to our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.